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Sr. Practice Manager -- AI Agentic Ops

  • Source: ADP
  • World Wide Technology
  • $150,000 to $190,000 /yr
  • Remote
  • United States
  • Full-Time
  • Senior

Job Description

Qualifications:

  • 5+ years managing a specialty technical pre-sales or solutions team with a track record of meeting key objectives
  • 7+ years in cloud, platform engineering, IT operations, or automation architecture
  • 7-10 years of technical sales industry experience or equivalent
  • Cloud, FinOps, or AI governance certifications; hands-on experience deploying production agentic systems

Other Work Experience

  • Strong leadership, diplomatic, and motivational skills, with the ability to lead up, across, and down multiple business and technology organizations
  • Understanding of WWT business functions and organization, including Sales, Marketing, Partner Management, Services, and GS&A
  • Proven ability to work creatively and analytically in a problem-solving environment, demonstrating teamwork, innovation, and excellence
  • Self-directed, with the ability to adapt to change and competing demands

Knowledge, Skills, and Abilities

  • Working knowledge of agent frameworks and orchestration patterns (MCP, multi-agent architectures, tool use), and of the major agent platforms across AWS, Azure, and GCP
  • Experience with AIOps, observability, identity and access management, and policy tooling as applied to autonomous agents, including consumption-based and token pricing models
  • Demonstrated partner relationship management with leading hyperscaler and AI platform OEMs
  • Excellent verbal, written, and presentation skills, with the ability to represent technical solutions to C-level audiences
  • Pipeline management and analysis using Salesforce, Tableau, and the Microsoft Office suite
  • Ability to mentor, motivate, and develop high-performance teams
  • Remote work experience with Webex, Microsoft Teams, and other collaboration tools

Estimated Amount of Travel

Up to 40% of the time

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $150,000.00 to $190,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

  • Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
  • Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement
  • Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring
  • Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program

Note: This is not an all-encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US benefits website at wwt.com/us-benefits.

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring

process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.

World Wide Technology is an Equal Opportunity Employer.

LI-DP2

LI-Remote

Requirements:

Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT’s work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world-class

partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrast…

Skills

  • amazon-web-services
  • microsoft-azure
  • google-cloud-platform
  • Salesforce
  • Tableau
  • webex
  • microsoft-teams
  • adp

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