Administrative Virtual Assistant

Lincoln Air & Plumbing

Administrative Virtual Assistant

Location: Remote - Philippines

Schedule: Approximately 20 hours per week to start

We are seeking a proactive, resourceful, and highly organized Administrative Virtual Assistant who thrives in a fast-paced environment and takes initiative without waiting for constant direction.

Lincoln Air & Plumbing is a family-owned HVAC and plumbing company serving the Phoenix community for more than 20 years. We value dependable service, clear communication, accountability, and teamwork. Behind each completed service call is administrative work that helps the business stay organized. We’re looking for someone who enjoys contributing in that supporting role and following tasks through to completion.

The ideal candidate is a self-starter who enjoys solving problems, managing multiple priorities, and finding ways to make daily operations more efficient. This role requires someone who is comfortable with technology, eager to learn new tools, and capable of independently managing responsibilities from start to finish.

We’re looking for someone who does more than complete assigned tasks. We want a dependable professional who anticipates needs, identifies opportunities for improvement, and helps keep projects and business operations moving forward.

Key Responsibilities

• Manage daily administrative tasks, schedules, deadlines, and follow-ups to support efficient business operations.
• Coordinate projects, track progress, and ensure assignments are completed accurately and on time.
• Take ownership of responsibilities, proactively identifying next steps and following tasks through to completion.
• Research information, troubleshoot challenges, and independently develop practical solutions.
• Maintain organized records, spreadsheets, documents, and internal systems.
• Utilize Google Workspace, CRM platforms, and project management software to streamline workflows and improve productivity.
• Leverage technology and AI-powered tools, including ChatGPT, to assist with research, organization, communication, and administrative processes.
• Provide regular updates on completed assignments, outstanding tasks, upcoming deadlines, and priorities.
• Identify opportunities to improve existing procedures, automate repetitive tasks, and reduce administrative workloads.
• Communicate professionally and effectively with team members, customers, and other business contacts.
• Adapt to changing priorities while maintaining accuracy, organization, and accountability.

Qualifications & Skills

• Previous experience in administrative support, operations coordination, project coordination, or a related role.
• Strong organizational and time management skills, with the ability to balance multiple responsibilities and deadlines.
• Excellent written and verbal English communication skills.
• Demonstrated ability to work independently, take initiative, and solve problems without constant supervision.
• Strong attention to detail and commitment to delivering high-quality work.
• Proficiency with Google Workspace, spreadsheets, and common business applications.
• Experience using CRM systems and project management tools.
• Comfortable learning new software and incorporating emerging technologies, including AI tools such as ChatGPT, into daily workflows.
• Ability to prioritize tasks, anticipate needs, and consistently follow through on commitments.
• Resourceful, adaptable, and confident in researching solutions to unfamiliar challenges.
• Willingness to receive feedback, develop new skills, and continuously improve performance.

Pay and Benefits

• Engagement type: Part-time independent contractor (not a U.S. W-2 employee).
• Pay: $8 - $10 USD per hour, depending on qualifications and experience.
• Approximately 20 hours per week initially.
• Fully remote work
• Potential for additional hours as business needs increase; additional hours are not guaranteed.
• Opportunity to broaden your administrative experience as you learn the business.
• Schedule: Approximately 20 hours per week initially. Flexible scheduling with some availability required for meetings and coordination with the Phoenix, Arizona team.

What We’re Looking For

Beyond technical skills and professional experience, we value individuals who demonstrate strong character, personal accountability, and a genuine commitment to excellence.

Our ideal candidate:

• **Leads with honesty and integrit…