Are you a commercial leader who doesn’t just grow a pipeline, but builds the division behind it?

**Commercial Manager – Complex Care Up to £60,000 (DOE) + Company Car + Bonus Fidelis Healthcare [Location / Hybrid]**

Build it. Lead it. Grow it.

This is not a role where you inherit a pipeline. It is the opportunity to build a Complex Care Division from the ground up and put your name on its success.

Fidelis Healthcare is a fast-growing, governance-led health and social care provider. We deliver complex care, community services and specialist staffing solutions across the UK. Our ambition is to build a market-leading Complex Care Division, working in partnership with Integrated Care Boards (ICBs), Continuing Healthcare (CHC) teams and Local Authorities.

We are looking for a commercially driven leader with established commissioner relationships and a track record of winning complex care packages. The role is around 70 to 80% commercial, with full ownership of growth, strategy and performance.

What you’ll do

• Own the full sales cycle, from lead generation and referral through to contract award.
• Win new adult and paediatric complex care packages across complex home care, learning disabilities, brain injury and high acuity care.
• Drive bid, tender and framework submissions alongside our bid function, and lead rate negotiations that balance commercial return with safe, high quality care.
• Act as the primary commercial interface with ICBs, CHC teams, Local Authority commissioners, case managers and service managers.
• Navigate CHC funding pathways, Personal Health Budgets (PHB) and joint-funded packages with confidence, positioning Fidelis as a trusted, responsive provider across ICB and CHC frameworks.
• Define the division’s strategy, structure and commercial targets, and embed a high-performance, target-driven culture from day one.
• Work closely with our Clinical Lead, Compliance, Recruitment and Operations teams to ensure safe, timely mobilisation and a seamless transition from sale to delivery to long-term retention.
• Stay ahead of ICB commissioning priorities, budget pressures, competitor activity and pricing trends.
• Report regularly to the Directors on revenue, package wins and conversion rates, keeping the CRM and pipeline accurate and visible.

What we’re looking for

• At least two years in a commercial or business development role within complex care or healthcare staffing.
• A proven record of winning packages, contracts or frameworks. Show us the numbers.
• Strong existing relationships with ICBs, CHC teams and commissioners.
• A solid understanding of complex care pathways, commissioning cycles and NHS and ICB structures.
• Experience of tendering, bid writing and negotiation.
• Sharp commercial instinct and strong closing ability.

Desirable

• Experience building or scaling a new business unit or division.
• Knowledge of learning disabilities, mental health, or complex paediatric or adult care.
• Leadership or team management experience.

The package

• Salary up to £60,000, depending on experience.
• Company car.
• Performance-based bonus.
• Full time, permanent.
• [Location / Hybrid working].

Why Fidelis Healthcare

• The opportunity to build and lead your own division.
• Direct exposure to senior leadership.
• Real influence over strategy, markets and how we win.
• Fast-track career progression within a high-growth business.

If you have the relationships, the track record and the ambition to build something exceptional, this is your opportunity. Apply now or send your CV to [email protected].

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