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Data Center Project Manager - Customer Service

  • Source: LinkedIn
  • TalentHop
  • Remote
  • United States
  • Full-Time
  • Senior

Job Description

This is a Fully Remote Job

About Our Client:

The organization operates within the electrification and automation sector, focusing on delivering comprehensive energy distribution systems and solutions. It addresses the evolving technical requirements of current and future power grids by providing reliable power distribution infrastructure and investing in future grid technologies. The client’s business unit manages a diverse project portfolio centered on customer services, contributing to advancements in power distribution across various markets.

About the Opportunity:

The DATA CENTER PROJECT MANAGER - CUSTOMER SERVICE is responsible for the successful management and execution of service-related projects within the data center segment. This role ensures projects meet safety, budget, schedule, quality, and performance goals while coordinating resources and stakeholders effectively. The position plays a critical role in maintaining customer satisfaction and operational excellence in a dynamic, fast-paced environment.

Responsibilities:

  • Manage projects from initiation to closeout, ensuring all objectives are met.
  • Communicate regularly with team members, stakeholders, and management to provide updates and manage expectations.
  • Identify and allocate project resources including engineering, field personnel, vendors, and third-party services.
  • Identify risks proactively, develop mitigation plans, and oversee vendor contract compliance.
  • Track budgets, schedules, and perform monthly revenue forecasting.
  • Review contracts, manage change orders, and participate in vendor negotiations.
  • Develop and implement quality, testing, and recovery plans.
  • Collaborate with internal and external teams to build schedules, maintain client relationships, and share lessons learned.

Requirements:

  • Completion of a Project Management SkillBridge Program or equivalent.
  • Bachelor’s degree or equivalent education and experience.
  • Knowledge of electrical power distribution systems.
  • At least 2 years of direct service project management experience.
  • Strong written and verbal communication skills to effectively convey complex information to varied audiences.
  • PMP certification required within one year if not already obtained.
  • Preferred: degree in engineering or construction management.
  • Experience in field service, EPC projects, construction, energy, or manufacturing industries.
  • Understanding of medium/high voltage electrical equipment and data center construction.
  • Proficiency with MS Project or similar scheduling tools.
  • Demonstrated leadership in managing cross-functional project teams.

Pay Range and Compensation Package:

  • The pay range and compensation package for this role will be determined based on the candidate’s experience, skills, and other relevant factors.

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.

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