Training Assistant

Job Title: Training Assistant

Monthly Pay: $3,721 - $5,558 USD per month

Summary:

Each shift begins by reviewing the learning request queue, participant emails, and upcoming session calendar for items needing administrative support. The Training Assistant helps keep learning sessions organized, accurate, and ready for participants, making it easier for trainers to deliver consistent learning experiences. This role sits within the training team and works under a training team lead while partnering with trainers, learners, subject matter contacts, and administrative colleagues. The position is fully remote and work from home in Oklahoma, United States. The role requires a 40-hour weekly commitment. Working days and shift times may vary. Throughout the shift, the assistant updates session details, responds to routine questions, prepares participant communications, and shares unresolved matters with the appropriate trainer or training team lead.

Job Responsibilities:

• Review the learning request queue, shared emails, and calendar updates to identify new session support needs and participant questions.

• Confirm session titles, dates, attendee details, virtual meeting information, and trainer instructions before communications are sent.

• Enter and update course details, attendance information, and participant status in a learning management system such as Cornerstone.

• Maintain session calendars in a scheduling and calendar tool such as Microsoft Outlook, noting changes, cancellations, and trainer availability.

• Prepare routine participant messages with joining instructions, session reminders, learning resources, and post-session next steps.

• Respond to routine learner and trainer questions using approved information, and route unclear requests to the assigned trainer.

• Monitor attendance updates and follow up with participants when required details or responses are missing.

• Prepare simple session summaries, participant lists, and completion trackers using a survey tool such as SurveyMonkey and approved team templates.

• Check materials, participant communications, and system entries for accuracy before sessions begin, correcting routine errors promptly.

• Escalate scheduling conflicts, access concerns, incomplete trainer instructions, or repeated participant issues to the training team lead.

• Meet quality expectations through accurate updates, timely turnaround, complete notes, and dependable follow-up on assigned requests.

Qualifications:

• High school diploma or equivalent.

• No experience required, related experience preferred.

• Interest in supporting learning programs, virtual sessions, participant communications, and training administration.

• Familiarity with a learning management system such as Cornerstone is preferred.

• Familiarity with a scheduling and calendar tool such as Microsoft Outlook is preferred.

• Ability to prepare clear participant messages, follow written instructions, and ask questions when information is incomplete.

• Ability to review session details carefully and maintain orderly trackers for multiple learning activities.

• Comfortable using a survey tool such as SurveyMonkey to review participant feedback and completion responses.

• Reliable computer, high-speed internet, quiet private workspace, and availability for the 40-hour weekly commitment and agreed working days and shift times.

• Authorization to work in the United States.

Perks & Benefits:

• Fully remote work supporting learning operations from a dedicated home workspace.

• Structured onboarding and training on Cornerstone, Microsoft Outlook, SurveyMonkey, and team procedures.

• Regular check-ins with the training team lead to review priorities, questions, and development.

• Opportunities to build skills in learning coordination, virtual session support, participant engagement, and training evaluation.

• Health coverage, paid leave, maternity leave, bonus opportunities, and stipends.