Administrative & Marketing Virtual Assistant (SEO, Social Media & Construction Software)

Go Hire Virtual connects skilled virtual professionals with businesses that need reliable support to grow and streamline their operations. We help our clients build efficient teams by matching them with talented individuals who are adaptable, responsible, and committed to delivering quality work.

We are looking for an Administrative & Marketing Virtual Assistant who can support daily office operations, manage project documentation, assist with SEO and social media, and maximize the use of construction management software.

Job Overview

The successful candidate will provide administrative and marketing support to a growing home improvement and remodeling business. This role combines office administration, digital marketing, project documentation, and construction software management.

The ideal candidate is organized, resourceful, detail-oriented, and comfortable working independently. They should be able to learn established business processes, manage assigned tasks efficiently, protect confidential customer information, and maintain consistent productivity while working remotely.

Key Responsibilities

1. Administrative Support & Documentation

• Provide general administrative and office support to ensure smooth daily operations.
• Coordinate maintenance requests and track service-related activities.
• Prepare, organize, and maintain project documents and records.
• Research and complete applicable local permit, county, and project-related forms.
• Contact relevant offices or agencies to determine the documentation required for upcoming projects.
• Make necessary calls to obtain information and coordinate paperwork, escalating complex requirements when needed.
• Maintain accurate records and provide regular updates on task progress.

2. Construction Management Software Administration

• Manage and maintain information within the Bolster by Cost Certified platform.
• Upload supplier catalogs and enter pricing information provided by the business.
• Create product and service assemblies with good, better, and best options to support customer choices.
• Set up and manage promotions within the platform.
• Prepare customer updates and promotional materials for review and pricing approval.
• Send approved customer communications and follow up as needed.
• Organize project photos and related documentation within the platform.
• Identify opportunities to improve the use of the software and streamline existing workflows.

3. Social Media Management & SEO

• Create and publish social media content showcasing completed projects, work in progress, and before-and-after transformations.
• Source and organize project photos from the construction management platform.
• Ensure all published photos respect customer privacy by excluding sensitive personal information, private belongings, and inappropriate images of customers’ homes.
• Assist with search engine optimization (SEO) activities to improve online visibility.
• Prepare and maintain a consistent social media and content posting schedule.
• Help improve website and online content through relevant keywords, content organization, and other appropriate SEO practices.
• Monitor content performance and recommend improvements where appropriate.
• Support organic marketing initiatives; paid advertising campaign management is not part of this role.

4. Communication & Reporting

• Coordinate with the business owner and designated supervisor regarding priorities, deadlines, and assigned tasks.
• Provide regular updates on completed work, ongoing projects, and pending items.
• Follow established workflows and incorporate feedback into daily tasks.
• Handle customer information responsibly and maintain confidentiality in all communications and records.
• Take initiative in identifying tasks that can be completed to improve business operations.

Qualifications & Requirements

• Experience in virtual assistance, office administration, marketing support, or a related role.
• Experience with Bolster by Cost Certified is a must.
• Knowledge of construction management software, estimating platforms, or project documentation systems is a plus.
• Experience with SEO, social media management, and digital content creation.
• Strong organizational skills and attention to detail.
• Good written and verbal English communication skills for coordinating with offices, suppliers, and customers as required.
• Ability to manage multiple tasks, prioritize dea…