Lending Assistant

About Inflow

Inflow is an alternative non-bank lender with an entrepreneurial approach providing bridging loans and short term property finance, focused on helping SME property professionals and developers across the UK. As a small team Inflow has a streamline and ‘can do’ approach and we are experiencing an exciting growth phase.

We are looking for a Lending Assistant to join us and be part of the Team. If you can work to deadlines, have strong organisational and communication skills and are a Team Player, get in touch.

Key Accountabilities

• Be able to work within prescribed procedures, practices and agreed SLAs.
• Be the first point of contact on cases; Ensure all details are fully completed on CRM immediately once new enquiry received, carry out fact find with customers, preparing case files and applications for review, conducting credit, Anti Money Laundering and other searches.
• Carry out fact find with direct customers.
• Accurately assess and request information and documents relating to the loan application and highlight any omissions/errors and liaising with the Team, Introducer/ Applicant to resolve them.
• Request, chase and obtain documentation proactively to aid a swift completion process.
• Provide administrative support to the Underwriting Team and BDM to ensure that applications are accurately and efficiently processed through to completion of the loan.
• Maintain accurate notes and record keeping on each application.
• Flag concerns and credit risks on information that has been collated.
• Be able to deal with incoming and outgoing phone calls.
• Regularly update the internal Team of case progression and the work pipeline.
• Working with Credit and Underwriting to sign off cases explaining the risks and observations made on the case.
• Maintaining personal and Team based KPIs.
• Prioritising workflow and identifying areas for improvement in the application process.
• Complete other general administrative tasks as required.

Key Skills & Qualifications

• Experience in financial services, property finance, bridging or the specialist lending industry.
• Personable, with excellent communication skills and the ability to liaise with and build rapport with Introducers, Brokers, Applicants.
• The ability to relay detailed information in a clear and concise manner both written and verbally.
• Organised and able to manage time critical tasks, prioritising them accordingly.
• Accurate and focused with an attention to detail.
• Able to demonstrate you are hardworking, flexible, and able to work under your own initiative but also as a Team Player.
• Be a confident IT user, including strong skills with various computer packages predominantly Microsoft Office (Word, Excel, PowerPoint, etc.)

More about us and the Team we are building

We promote good working relationships and encourage high standards of conduct and work performance. Our values define the working environment we strive to create. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation and a forward-thinking approach. Our aim is to build a talented and diverse Team and encourage our people to develop to their full potential.

Your Career with Inflow

This role is a genuine launchpad into a career in finance. Working in a small, growing team, you won’t be confined to one narrow task. You’ll get hands-on exposure to the full life cycle of a loan, from first enquiry through credit assessment, underwriting and legal process to completion. You’ll work alongside experienced lenders, underwriters and directors, and see first-hand how real lending decisions are made across a wide range of residential, commercial and specialist property deals.

We invest in our people. You’ll be supported to achieve the industry-recognised Level 3 Certified Practitioner in Specialist Property Finance (CPSP). It will give you the technical knowledge behind specialist lending, and you’ll apply it every day on live cases. As your knowledge and confidence grow, there is a clear path to progress into underwriting, credit analysis, business development or relationship management.

For the right person, this is an opportunity to build a long-term, rewarding career in property finance, and to grow with the business.

Job Types: Permanent, Full-time

Pay: £29,000.00-£34,000.00 per year

Benefits:

• Casual dress
• Company events
• Flexitime
• Health & wellbeing programme
• Private medical insurance
• Work fr…