BM Caterers - Operations Manager

Company Description

We’re looking for an experienced Operations Manager to oversee a portfolio of sites and help deliver the food, service and culture BM Caterers is known for.

This is an exciting opportunity for a strong hospitality leader who enjoys working across multiple locations, developing high-performing teams and building trusted client relationships. You’ll bring together great people, strong commercial performance and consistently high operational standards.

Job Description

What you’ll be doing

• Leading and supporting the operational performance of a portfolio of sites
• Coaching, developing and supporting General Managers and their teams
• Building strong, trusted relationships with clients and key stakeholders
• Driving consistently high standards of food, service and customer experience
• Monitoring budgets, cost controls and overall financial performance
• Identifying opportunities to improve performance, innovation and ways of working
• Supporting mobilisation and operational projects where required
• Ensuring compliance, health & safety and company standards are maintained
• Bringing BM culture and energy to life across your sites

Qualifications

What we’re looking for

• Proven experience in a senior operational role within hospitality or contract catering
• Experience overseeing multiple sites or complex operations
• A confident, engaging and supportive leadership style
• Strong commercial and financial awareness
• Excellent client and stakeholder relationship skills
• A passion for food, service and developing great teams
• Strong organisational and problem-solving skills
• A hands-on, solutions-focused approach
• The ability to work across multiple locations and balance changing priorities

Additional Information

Why join BM Caterers?

• An annual day off for your birthday
• Monthly masterclasses with Michelin-starred chefs
• Fully funded development courses from Levels 2 to 7
• Apprenticeship and career development opportunities
• Freedom Friday - a paid day off to volunteer at a charity of your choice
• Free lunch on shift
• Discounts and cashback at a wide range of retail and leisure outlets
• Cycle-to-work scheme
• 24/7 access to the Mental Health Charter App
• Enhanced parental leave
• Paid leave for fertility treatment
• Grandparent leave
• Extra paid day off for your wedding or commitment day
• Pension and life assurance

Ready to join us?

Join us and find your happy career in a happy place.

At BM Caterers, we’re proud to be an inclusive employer. We welcome applications from people of all backgrounds and are committed to creating a workplace where everyone feels valued, supported and able to thrive. Even if you don’t meet every requirement, we’d still love to hear from you.