Sales Design Consultant

Company Description Hammonds Furniture is a long-established family furniture business with over 100 years of experience in creating beautifully designed, well-ordered homes. The company specializes in fitted furniture and tailored storage solutions that transform living spaces and improve everyday life. With more than 20 showrooms nationwide and a loyal team where many have been with the company for over a decade, Hammonds is committed to delivering excellent service and award-winning design. Team members share a passion for exciting design, innovative storage, and well-made furniture, contributing to the company’s vision of helping customers live better at home.

Role Description The Sales Design Consultant role is a full-time remote position focused on guiding customers through the process of creating their ideal fitted furniture and storage solutions. Daily responsibilities include conducting virtual design consultations, understanding customer needs and preferences, and creating tailored interior design proposals using Hammonds’ product range. The consultant will provide expert advice on furniture and furnishings, prepare accurate quotations, and follow up with customers to support the sales process from initial inquiry to closing. This role also involves delivering high standards of customer service, maintaining detailed records of consultations, and collaborating with internal teams to ensure a smooth end-to-end customer experience.

Qualifications

• Strong customer-facing experience, with skills in Customer Service and relationship building.
• Proven ability in Sales, including converting enquiries, meeting targets, and managing a sales pipeline.
• Applied knowledge of Interior Design, with an eye for space planning, color, and style coordination.
• Familiarity with Furniture and Furnishings, including materials, finishes, and product features.
• Comfortable working remotely, with good digital literacy and proficiency in online meeting and design tools.
• Excellent communication and presentation skills, both written and verbal.
• Strong organizational skills, attention to detail, and the ability to manage multiple customer projects.
• Previous experience in home interiors, retail, or design-led sales is beneficial.
• Ability to work independently, demonstrate initiative, and collaborate effectively with wider teams.