Network and System Architect (Travel Engineer)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Network and System Architect (Travel Engineer) based in the United States.

Are you an experienced IT professional who enjoys solving complex technical challenges and delivering reliable technology solutions in dynamic environments? This role offers the opportunity to lead end-to-end network and systems projects across hotels and resorts throughout the United States. You will design, configure, deploy, and maintain IT infrastructure, ensuring seamless connectivity and reliable performance across diverse hospitality environments. From servers and network security to property management systems and point-of-sale solutions, your expertise will directly support operational efficiency and guest experiences. With extensive hands-on work, independent project ownership, and collaboration with clients, no two assignments will be exactly alike. This opportunity is ideal for a technically versatile professional who enjoys travel, customer interaction, and bringing complex IT environments to life.

Accountabilities:

• Design, deploy, configure, and maintain network and systems infrastructure across multiple hotel and resort locations, ensuring reliable performance and operational continuity.
• Lead end-to-end technical project delivery, including network provisioning, server installation, workstation configuration, and implementation of hospitality-specific applications.
• Configure and troubleshoot Microsoft Windows Server environments, Windows desktop systems, Active Directory, Group Policy Objects (GPOs), DNS, and DHCP.
• Implement and support Layer 2 and Layer 3 networking, VLANs, TCP/IP, routing, firewalls, switches, and wireless access points.
• Deploy and maintain cloud and virtualization solutions, including Microsoft 365, Azure Active Directory, Intune, VMware, and Hyper-V.
• Integrate and support hospitality technology systems, including Property Management Systems (PMS), Point of Sale (POS) platforms, IPTV, telephony, key card systems, and building management solutions.
• Implement and maintain security controls, endpoint protection, remote monitoring and management (RMM), managed detection and response (MDR), and antivirus solutions while supporting PCI DSS compliance.
• Configure and maintain backup and disaster recovery solutions, including platforms such as Datto and Veeam, and assist with recovery planning and execution.
• Install, configure, and troubleshoot VoIP and unified communications systems, including SIP protocols, Quality of Service (QoS), and voice network configurations.
• Set up, maintain, and troubleshoot servers, workstations, printers, UPS units, IP KVM switches, and other IT hardware and peripherals.
• Produce and maintain accurate technical documentation, including network diagrams, system configurations, implementation records, and standard operating procedures.
• Coordinate project schedules, travel logistics, client communications, and on-site activities to ensure projects are delivered efficiently and within established deadlines.
• Provide responsive technical support and customer service, adapting to client requirements and resolving infrastructure issues professionally.
• Participate in a rotating on-call schedule, including holidays, and provide after-hours support when required to meet client needs.

Requirements:

• Demonstrated experience in network engineering, systems administration, IT infrastructure implementation, or a related technical field, with the ability to manage deployments across multiple client locations.
• Strong proficiency with Microsoft Windows Server (2012–2022) and Windows 10/11, including Active Directory, Group Policy Objects, DNS, and DHCP administration.
• Solid networking knowledge covering Layer 2 and Layer 3 technologies, VLANs, TCP/IP, routing, firewall configuration, and wired and wireless infrastructure, preferably involving HP or Cisco equipment.
• Hands-on experience with Microsoft 365, Azure Active Directory, Intune, and virtualization technologies such as VMware and Hyper-V.
• Familiarity with hospitality technology environments, including property management systems such as Opera, POS platforms, IPTV, PABX telephony, key card systems, and building management applications.
• Understanding of IT security best practices, PCI DSS requirements, endpoint protection, RMM and MDR solutions, and antivirus technologi…