Virtual Medical Assistant

About the Role

This role is primarily responsible for patient scheduling, phone coordination, EMR documentation, and insurance and prior authorization-related support in a fast-paced healthcare environment.

Key Responsibilities

• Patient data entry, intake, and registration in EHR
• Medical reception and front office communication support
• Patient care coordination and ongoing patient support
• General administrative support for front office operations
• Insurance eligibility verification and pre-authorization processing with various insurance providers
• Referral coordination, including requesting medical records from previous primary care providers
• Appointment scheduling, including reminders, cancellations, and rescheduling

Required Qualifications

• A degree OR some units in allied medical course is preferred
• At least 6 months experience as a Virtual Medical Assistant
• At least 6 months experience as a CSR
• REMOTE PATIENT MONITORING experience is a must
• Familiarity with EHR/EMR systems (e.g., Epic, Cerner) and medical terminologies
• Knowledge of US healthcare private insurance (e.g. Medicaid, Medicare)

Tech Requirements:

• Reliable high-speed internet, updated computer/laptop, webcam, and headset
• Familiarity with tools like Google Workspace, Zoom, and scheduling platforms

Benefits:

Performance-based annual appraisals

Monthly medical allowance (after 6 months)

Annual bonuses

Bi-weekly pay via Wise

Pay: From Php50,000.00 per month

Application Question(s):

• Do you have atleast 6 months of remote/WFH work experience?
• Do you have an experience in using eClinicalWorks?
• What is your educational background?
• Do you have any experience in supporting US-based specialty care practice, with a focus on gastroenterology services?

Work Location: Remote