Senior Software Engineer - VDI

About Chubb
Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com.

About Chubb India
At Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. We are proud to share that we have been officially certified as a Great Place to Work® for the third consecutive year, a reflection of the culture at Chubb where we believe in fostering an environment where everyone can thrive, innovate, and grow
With a team of over 2500 talented professionals, we encourage a start-up mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape. We offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning.

Position Details
•    Job Title:  Senior Software Engineer – VDI 
•    Function/Department: Technology
•    Location:Bengaluru or Hyderabad
•    Employment Type:Full-time

Position Summary:

Chubb is seeking a highly skilled and experienced Virtual Desktop Engineer (SME) to join our growing Global VDI chapter.  The ideal candidate will be responsible for designing, implementing, managing, and optimizing Omnissa Horizon environments to deliver seamless virtual desktop infrastructure (VDI) solutions. As the SME, you will provide technical expertise, troubleshoot complex issues, and ensure the stability, scalability, and performance of the Omnissa Horizon platform. This role requires a deep understanding of Omnissa Horizon, virtualization technologies, and end-user computing 

    

Primary Job Responsibilities:

• Architect, design, and deploy Omnissa Horizon solutions to meet business requirements.
• Configure and optimize Omnissa Horizon components, including Connection Servers, Unified Access Gateways, App Volumes, and Dynamic Environment Manager (DEM).
• Integrate Omnissa Horizon with other enterprise systems, such as Active Directory, storage, and networking.
• Manage and maintain the Omnissa Horizon environment, ensuring high availability and performance.
• Perform regular updates, patches, and upgrades to Omnissa Horizon components.
• Monitor system performance, troubleshoot issues, and implement corrective actions.
• Serve as the subject matter expert for Omnissa Horizon and related technologies.
• Provide guidance and mentorship to IT teams on best practices for VDI deployment and management.
• Stay updated on the latest Omnissa Horizon features, updates, and industry trends.
• Conduct Product and vendor analysis to ensure Chubb’s alignment to industry standards and trends.
• Provide Level 2/3 support for complex issues related to Omnissa Horizon and VDI environments.
• Collaborate with cross-functional teams to resolve technical challenges and ensure user satisfaction.
• Conduct root cause analysis for recurring issues and implement long-term solutions.
• Create and maintain detailed documentation, including architecture diagrams, configuration guides, and standard operating procedures.
• Ensure the Omnissa Horizon environment adheres to organizational security policies and compliance requirements.
• Implement security best practices for VDI, including multi-factor authentication and data encryption.
• Analyze and optimize the performance of the Omnissa Horizon environment to ensure a seamless user experience.
• Conduct capacity planning and scalability assessments to support future growth

Qualification or Required Skills:

• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).
• 5+ years of experience i…