Lead Library Assistant

Package Description

In addition to your salary, we offer a range of benefits including:

• Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
• Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
• A full range of family friendly policies including enhanced maternity, adoption and paternity support.
• Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
• Salary sacrifice car scheme - eligible employees can lease an electric or low-emission vehicle at a reduced cost through salary sacrifice, subject to National Minimum Wage and other eligibility requirements.
• Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here **Working at the Council Milton Keynes**

Roles are either ‘site based’ or ‘home based’.

Site based roles are mainly based at the workplace, with the option to work from home for up to two days a week, depending on service needs.

Home based roles are mainly based at home, with the expectation of attending the workplace up to one day a week.

The working arrangement for each role is set by the manager, based on service requirements.

Job Introduction

We’re recruiting a Lead Library Assistant to help our libraries remain welcoming, well-run places where people can discover reading, access information and connect with their community.

Our library service promotes literacy and the enjoyment of reading, while helping people access information that can enrich their lives.

As Lead Library Assistant, you’ll provide excellent frontline support and help manage the library’s day-to-day operation.

You’ll support activities such as story times and reading promotions, and you’ll help junior colleagues and volunteers deliver a high standard of customer care.

You may occasionally take responsibility for the building while working alone.

Site-Based role

This is a Site-Based role, and you’ll be expected to work from the designated workplace.

Interviews for this role will be held on 12th November 2026

At Milton Keynes City Council, we aim to make a difference every day. We’re dedicated, respectful and collaborative. We act as one council, and we work hard to create cleaner, safer and healthier communities while tackling inequalities and supporting people to thrive.

Find out more about working with us here: www.mkcounciljobs.org.uk

Role Responsibilities

• Promote and celebrate reading, helping people develop literacy skills, enjoy books and access useful information.
• Provide friendly frontline support at library service points and help deliver promotional activities, including story times.
• Manage the library’s day-to-day operation and occasionally take responsibility for the building as a lone worker.
• Support the training and supervision of junior colleagues and volunteers, maintaining high standards of service and customer care.
• Complete administrative tasks and regular banking procedures accurately and securely.
• Help maintain a healthy and safe environment for colleagues and customers.

Ideal Candidate

• GCSEs in English and maths at grades A to C, or equivalent literacy and numeracy demonstrated through relevant experience.
• Confident using information and communications technology, including Microsoft Office, databases and specialist library applications.
• Able to supervise and train junior colleagues and volunteers in a supportive and respectful way.
• A clear and friendly communicator who enjoys helping people from a wide range of backgrounds.
• Flexible and willing to adapt when priorities change or the service needs support in another location.
• Committed to working in a dedicated, respectful and collaborative way while providing excellent customer care.

Full UK Driving Licence and access to a vehicle

To be successful in this role, you’ll need a full UK driving licence and access to a vehicle. If we of…