AI, Technology & Innovation Director - EST

Position Summary

This position is responsible for driving the research, piloting, and implementation of innovative

technology solutions—including artificial intelligence (AI), advanced analytics, and workplace

applications—to optimize data governance, facilities operations, sustainability, business

outcomes, and workplace experience.

The Global Technology Lead will oversee the full lifecycle of technology innovation: from

scouting and evaluating emerging solutions, to managing pilots and scaling successful

initiatives, to ensuring robust data collection, analysis, governance, and stakeholder reporting.

Additionally, the role includes direct management and development of 5 Technology

professionals, fostering a high-performance team culture aligned with CBRE RISE’s values.

Key Responsibilities

1. Technology Scouting and Solution Evaluation

• Lead the identification, research, and evaluation of innovative technology solutions (AI

applications, Robotics, predictive analytics, low-code-no-code applications, workplace

enhancement, etc.) relevant to facilities management, engineering and workplace

experience objectives.

• Conduct comprehensive technology scouting by leveraging patent and literature

reviews, market analysis, and benchmarking against industry leaders and peer

organizations.

• Develop business cases and recommendations for technology adoption, including

cost-benefit analysis, ROI projections, and alignment with strategic priorities.

2. Pilot Program Management and Implementation

• Design, plan, and execute pilot programs for selected technology solutions, ensuring

clear objectives, success metrics, and stakeholder alignment from inception.

• Manage cross-functional teams and external partners during pilot execution, ensuring

roles, responsibilities, and deliverables are clearly defined and met.

• Lead the analysis of pilot and operational data to extract actionable insights, validate

hypotheses, and inform decision-making.

• Develop and maintain reporting dashboards that provide real-time visibility into key

performance indicators (KPIs), pilot outcomes, and business impact.

• Ensure data governance, ethical use, and regulatory compliance in all data-related

activities, including adherence to GDPR, CCPA, and other relevant frameworks.

3. Client Engagement and Pilot Results Delivery

• Synthesize and deliver pilot results, insights, and recommendations to a diverse set of

stakeholders, including executive leadership, operations teams, and external partners.

• Develop and present clear, actionable reports and presentations that translate technical

findings into business value and strategic guidance.

• Champion a culture of transparency, learning, and continuous improvement across all

technology innovation initiatives.

4. Team Leadership and Analyst Development

• Directly manage, mentor, and develop 5 Technology professionals across EMEA and the

US, providing guidance, performance feedback, and professional growth opportunities.

• Foster a collaborative, high-performance team culture that encourages innovation,

accountability, and continuous learning.

5. Governance, Compliance, and Regulatory Oversight

• Ensure compliance with relevant regulations, standards and governance processes.
• Identify, assess, and mitigate risks associated with technology pilots and

implementations, including technical, operational, legal, and reputational risks.

• Develop and enforce policies and procedures for ethical AI use, data privacy, security,

and bias mitigation.

What You’ll Need:

• Bachelor’s Degree preferred with 8-12 years of relevant experience. In lieu of a degree, a

combination of experience and education will be considered.

• Experience in the areas of staffing, selection, training, development, coaching,

mentoring, measuring, appraising, and rewarding performance and retention is

preferred.

• Ability to lead the exchange of sensitive, complicated, and difficult information, convey

performance expectations, and handle problems.

• Leadership skills to set, manage and achieve targets with a direct impact on multiple

departments results within a function.

• In-depth knowledge of Google Office products. Examples include Docs, Sheets, Gmail,

etc.

• Expert organizational skills and an advanced inquisitive mindset

Additional Competencies

• Innovation and Creativity: Ability to think creatively, challenge the status quo, and drive

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