Remote Dispatching Assistant to the General Manager Bark & Mane Mobile

Benefits:

• 401(k)
• Bonus based on performance
• Training & development

Bark & Mane Mobile Pet Grooming is looking for an organized, dependable Dispatching Assistant to support the General Manager and our North Central Naples and Bonita Springs team. This role helps coordinate daily scheduling, client communication, and lead follow-up for our mobile grooming team.

Responsibilities

Assist the General Manager with daily dispatching and scheduling

Reach out promptly to new leads by phone, text, and online platforms
Answer questions, follow up with prospective clients, and convert leads into booked appointments while meeting the company’s expected conversion rate
Gather client and pet details and help schedule grooming appointments
Update appointment information and client records in our scheduling system
Help coordinate groomer schedules, service areas, and travel time
Send appointment confirmations and updates
Follow up with clients after appointments and help with rebooking
Keep accurate notes and share important pet or appointment details
Attend occasional company events

Required qualifications

Previous experience in the pet grooming industry

Knowledge of dog and cat breeds and common grooming services
Customer service background
Reliability and excellent communication skills are essential
Strong organization and attention to detail
Comfortable using computers, scheduling systems, email, and text
Able to manage changing priorities professionally
Valid driver’s license and reliable transportation
Reliable internet and a quiet place to work
Able to complete 2–3 months of in-person training in Cape Coral to learn our systems and business

A plus

Knowledge of the Naples and Bonita Springs area

Position details

Full-time position supporting our North Central Naples and Bonita Springs service area

Remote after successful completion of the initial in-person training
Compensation based on experience
Start date to be determined
Drug test and criminal background check will be conducted

To apply, please send your résumé and a brief note about your grooming industry and customer service experience

Flexible work from home options available.

The positions on this website, unless otherwise indicated, are posted by Bark & Mane franchisees. Bark & Mane franchises are independently owned and operated businesses and if you accept a position with a Bark & Mane franchisee, you are employed by that franchisee, and not by franchisor Bark & Mane Inc., nor any of its parents or affiliates. The hiring franchisee is solely responsible for all employment decisions including hiring, termination, discipline, compensation and benefits and Bark & Mane Inc. and its parents and affiliates have no input or involvement in such matters. Bark & Mane Inc. does not receive, review or store any applications for employment. Any questions about posted positions or the hiring process must be directed to the Bark & Mane franchisee posting the position.

If you do not see a position available at your local Bark & Mane, you can contact our local business owners directly. See our list of locations here: http://barkandmane.com/pet-groomers/