Staff Salesforce MuleSoft IDP Developer

Staff Salesforce MuleSoft IDP Developer

Location: Pittsburgh, PA

Onsite Flexibility: Hybrid

Job Details

• Position Type: Direct Placement
• Pay / Salary: $100,000–$135,000 / Year (USD)
• Work Authorization: No sponsorship allowed. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

The MuleSoft & IDP Developer is a key member of the IT Applications team, responsible for designing, scaling, and maintaining automated document processing solutions using MuleSoft Intelligent Document Processing (IDP) , Generative AI (GenAI), and the Anypoint Platform. This role focuses on optimizing AI prompts, architecting high-throughput document processing pipelines capable of handling millions of documents, and providing Tier 3 production support for mission-critical document extraction workflows.

Key Responsibilities

• IDP Configuration: Create and manage custom document actions, schemas, and AI prompts inside the MuleSoft IDP console.
• API Development: Publish IDP document actions to Anypoint Exchange as REST APIs to allow seamless consumption by Mule applications or RPA bots.
• Workflow Optimization: Implement human-in-the-loop review queues by establishing confidence score thresholds for automated vs. manual data validation.
• System Integration: Integrate extracted data payloads using DataWeave, connecting document inputs to target Enterprise Applications such as ERP, CRM (Salesforce), or databases.
• LLM Prompt Engineering: Write and refine advanced LLM prompts within MuleSoft IDP to extract unstructured context, text summaries, and complex line-item tables.
• LLM Accuracy Tuning: Build benchmark datasets to evaluate extraction accuracy, tuning prompts to eliminate AI hallucinations and false positives.
• LLM Model Selection: Evaluate and configure foundational LLM models and document classifiers tailored to varying document types.
• High-Throughput Design: Architect asynchronous processing queues and concurrency limits to handle sudden spikes in monthly document volumes.
• Resource Optimization: Manage Mule vCore allocations, rate limiting, and caching strategies to ensure cost-effective API performance on CloudHub.
• Production Support & Operations – Tier-3 Engineering Support: Resolve complex runtime failures, expired OAuth tokens, and parsing errors blocking production queues.
• Human-in-the-Loop Management: Continuously adjust confidence score thresholds based on support ticket trends to balance automation rates with data accuracy.

Required Skills

• AI & Prompting Expertise: Practical skills in structural prompt formatting (e.g., few-shot prompting, system instructions) specifically for JSON text parsing.
• Scale Mastery: Proven background managing multi-worker CloudHub architectures, persistent queues, or MuleSoft RPA parallel executions.

Education Requirements

• Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent practical experience).
• MuleSoft Certified Developer – Level 1 required.
• Salesforce Certified MuleSoft Hyperautomation Developer strongly preferred.

Required Experience

• 5 years of hands-on experience in Salesforce administration or development tasks.
• 3 years of MuleSoft integration experience, with 1 years deploying GenAI prompt engineering or IDP workloads.

Work Environment / Physical Requirements

• Standing – Occasionally
• Walking – Occasionally
• Sitting – Constantly
• Talking – Occasionally
• Hearing – Occasionally
• Repetitive Motions – Frequently

Important Notes

• Local candidates only. No relocation assistance available, including relocation at own expense. Must be local to Pittsburgh.
• Compensation factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate.
• Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location.

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

**About the Client…