Product (UX/UI) Designer, Sr.

About The Company Ford Motor Company has a rich history of innovation and leadership in the automotive industry. Committed to shaping the future of mobility, Ford is dedicated to developing advanced transportation solutions that enhance the lives of customers and communities worldwide. With a focus on sustainability, technology, and customer-centric design, Ford continues to lead in automotive innovation, delivering vehicles and services that meet the evolving needs of modern consumers. As a global enterprise, Ford offers a dynamic environment where employees can contribute to meaningful projects that make a tangible difference in transportation and mobility.

About The Role We are seeking an experienced Senior Product Designer (UX/UI) to join our digital product design team within Ford Pro, a division dedicated to enhancing commercial customer productivity through innovative vehicle and service solutions. The initial focus will be on the Ford Pro App, a critical component of our digital ecosystem used by fleet managers and drivers to monitor vehicle status, manage fleet operations, and execute actions on the go. As Ford Pro evolves, the app is transitioning from a telematics tool to a comprehensive mobile experience that connects customers with the broader Ford Pro ecosystem. In this role, you will play a pivotal part in shaping this transformation, delivering intuitive, scalable, and impactful user experiences across mobile and web platforms. You will work closely with cross-functional teams—Product, Engineering, Research, Data, and Design—to define problems, craft solutions, and influence the product’s strategic direction. Your expertise will be essential in simplifying complex systems, designing for diverse customer needs, and ensuring seamless integration across the Ford Pro ecosystem. This is a remote role, with the possibility of working from a Ford hub location if desired.

Qualifications

• Bachelor’s degree or equivalent in UI/UX Design, Human-Computer Interaction, Interaction Design, Computer Science, or related field
• 6+ years of product design experience with a strong portfolio demonstrating end-to-end ownership of shipped digital products
• 3+ years of experience with Figma, prototyping, and design systems
• 3+ years of designing complex digital products or ecosystems, preferably in B2B, SaaS, enterprise, or operational environments
• Familiarity with emerging AI-assisted design and prototyping workflows (6+ months preferred)
• Strong systems-thinking skills and experience simplifying complex products and ecosystems
• Excellent communication, collaboration, and stakeholder management skills
• Ability to work independently with high autonomy and drive projects forward

Responsibilities

• Own end-to-end design of complex product features, from problem discovery through to delivery and iteration
• Lead the redesign and evolution of the Ford Pro App, enhancing its navigation, interaction, and product architecture
• Transform the app from a telematics tool into a comprehensive mobile platform connecting users to the Ford Pro ecosystem
• Design experiences tailored to different customer types, including fleet managers, administrators, and drivers
• Develop and refine information architecture, interaction patterns, and scalable design systems
• Apply systems thinking to understand dependencies across products, services, and platforms, ensuring cohesive user journeys
• Collaborate with Product and Engineering teams to define problems, explore solutions, and influence product strategy
• Partner with Research and Data teams to incorporate customer insights and behavioral data into design decisions
• Create wireframes, prototypes, and detailed UI designs that are accessible, intuitive, and visually compelling
• Utilize established design systems while identifying areas for new pattern development
• Conduct usability testing and gather feedback to inform continuous improvement
• Communicate design rationale effectively through storytelling, prototypes, and evidence-based presentations
• Facilitate workshops and design reviews to foster team alignment and decision-making
• Contribute to cross-platform initiatives and broader Ford Pro projects as needed

Benefits

• Comprehensive medical, dental, vision, and prescription drug coverage
• Flexible family care days, paid parental leave, and new parent ramp-up programs
• Subsidized backup childcare and family building benefits including…