Lead ServiceNow Developer

This is a Fully Remote Job

About Our Client:

The organization operates within the federal technology services sector, focusing on delivering advanced web technology solutions to government clients. It addresses the challenge of integrating and enhancing enterprise systems through custom, high-code applications, supporting mission-critical operations across federal environments.

About the Opportunity:

The LEAD SERVICENOW DEVELOPER role is designed to drive the design, development, and implementation of customized ServiceNow applications that improve user experience and system integration. This position plays a key role in maintaining platform stability and ensuring adherence to architectural and development standards, directly contributing to the efficiency and effectiveness of federal client operations.

Responsibilities:

• Design, configure, develop, and implement baseline and custom ServiceNow applications and enhancements
• Provide architectural guidance to maintain platform stability
• Support multiple instances and domains for internal and external customers
• Utilize Agile/Scrum methodologies for development management
• Advise teams on ServiceNow best practices
• Collaborate with business and technical partners to gather and refine requirements
• Develop enhancements and script Business Rules, Script Includes, Client Scripts, ACLs, and Workflow Activities
• Facilitate rollout of new applications and enhancements
• Analyze and resolve system performance issues

Requirements:

• Minimum 5 years experience as a ServiceNow Developer
• Strong knowledge of ServiceNow Suite (Service Catalog, Service Portal, Reports, Incident, Knowledge Base)
• Effective communication skills with both technical and business stakeholders
• Proven analytical and problem-solving capabilities beyond the ServiceNow platform
• Experience with IT Service Management, Asset and Configuration Management, ITIL/ITSM, PMP/PRINCE2
• Experience in Agile/Scrum project teams
• Knowledge of system/software engineering lifecycle and application support
• Experience analyzing large data sets for management decision support

Preferred:

• ServiceNow Certified Application Developer (CAD)

Pay Range and Compensation Package:

• Salary range is $120,000 to $140,000 annually, based on experience level

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.