Closing date for applications: 25/10/2026

Location London, United Kingdom

Job typePermanent Contract typeFull Time

Remote / On-site Hybrid

You’ll spend some of your time at home, working with your team digitally. You’ll also regularly work at your office or hub to collaborate with your colleagues.

Managerial / Technical Lead

This is a general indication and doesn’t always reflect day-to-day responsibilities. Check the job description for full details.

R-00284695

Job description

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us in C&I Business Risk as an Operational Risk Manager

• You’ll act as the subject matter expert for Level 2 and Level 3 Operational Risks, helping drive effective risk management across Commercial & Institutional
• We’ll look to you to use insight and analysis to identify risk trends, emerging themes and opportunities for improvement, supporting better business outcomes
• Broaden your risk management experience across a diverse range of operational risk themes and business activities as you step into this important role

What you’ll do

As our Operational Risk Manager, you’ll provide specialist risk management support to Business Risk Partners across Risk and Control Self-Assessments (RCSAs), issue management and wider risk oversight activities. You’ll help strengthen the control environment and support effective risk management across the franchise. Working closely with Business Risk Partners and stakeholders across the business, you’ll help identify emerging risks, support risk assessments and drive continuous improvement.

You’ll be:

• Managing operational risk exposure, coordinating monthly Level 2 Operational Risk Appetite reporting and analysing trends to identify themes and improvement opportunities
• Working with business teams and stakeholders to maintain Risk Appetite Statements and implement changes arising from the Enterprise-Wide Risk Management Framework (EWRMF)
• Supporting environmental and business change activities, recommending updates where impacts span multiple RCSAs across C&I RFB
• Analysing emerging themes across Level 2 and Level 3 Operational Risk areas and providing insight to support risk management decisions
• Supporting franchise-wide projects and initiatives linked to Level 2 Risks, including attestations, working groups and governance activities

The skills you’ll need

Our bank is committed to building a strong and proactive risk culture. To thrive in this role, you’ll bring experience in both Operational Risk and Commercial Banking. You’ll have a strong understanding of the bank’s EWRMF framework, with experience applying risk management principles in practice. You’ll also need experience in Product & Transformation or Operations & Payments.

You’ll demonstrate:

• Strong organisational skills, with the ability to manage competing priorities and adapt to quickly changing demands
• The ability to influence stakeholders, simplify complex issues and build effective working relationships across the business
• Strong written and verbal communication skills across a range of audiences
• A proactive approach, with the ability to identify issues and drive improvements

Your benefits breakdown

Here’s a quick look at what your pay package and annual leave could look like if you get accepted for the role. We have a wide range of benefits to support you in your working life and beyond.

Tap each segment for details.

Your pay package

100% Base pay This is your base pay package that you take home every month.

+10% Pension funding This is monthly funding paid towards your pension.

up to +10% Benefit funding This is monthly funding paid towards a range of benefits you can choose from.

Your leave allowance

30 days Annual leave You’ll also have the opportunity to purchase up to 5 additional days off.

3 days Volunteering Take time off to support the causes you’re passionate about.

3 days Training Take time to build the skills you need to grow your career.

Total rewards package

Welcome to our Bishopsgate hub

Based only a few minutes’ walk from Liverpool Street Station, the central location of this office makes working there incredibly convenient. Everything you need is close by, so you can run errands, go to the gym, and socialise with friends and colleagues before and after work.

Bishopsgate recently underwent a …