Rota Manager

About the Role

Atman Care is seeking an organised, reliable and compassionate Rota Manager to oversee staff scheduling, coordinate shift cover and ensure the smooth delivery of care services.

This role combines rota management and administrative responsibilities with hands-on care and support. The successful candidate will be expected to provide direct support to clients and cover care shifts when required to maintain continuity of care and ensure clients’ needs are met.

Key Responsibilities

Rota Management

• Prepare, manage and update staff rotas to ensure adequate staffing coverage.
• Allocate shifts based on staff availability, skills, training and service requirements.
• Arrange cover for sickness, annual leave, emergencies and unexpected absences.
• Communicate rota changes and shift allocations promptly to staff.
• Monitor staff attendance, availability and outstanding shift vacancies.
• Maintain accurate staff scheduling and attendance records.
• Identify staffing gaps and take appropriate action to minimise disruption.
• Ensure rota arrangements comply with relevant working-time requirements and organisational policies.

Care and Support Responsibilities

• Provide hands-on care and support to clients in line with their individual care plans.
• Cover care shifts when required, including short-notice absences and staffing shortages.
• Assist clients with personal care, mobility, meal preparation and daily living activities as appropriate.
• Promote clients’ dignity, independence, choice, safety and wellbeing.
• Support clients to access appointments, activities and community services where required.
• Monitor and report changes in clients’ health, behaviour or support needs.
• Maintain accurate care records and follow safeguarding, confidentiality and health and safety procedures.

Communication and Administration

• Liaise with care staff, coordinators and management to maintain effective service delivery.
• Respond to staff queries regarding shifts, availability and scheduling.
• Support the induction and rota allocation of new employees.
• Maintain confidential staff and client records.
• Escalate staffing concerns, safeguarding issues and operational risks to management.

Essential Requirements

• Experience in rota management, staff scheduling or a similar coordination role.
• Experience in care or support work is desirable.
• Strong organisational, communication and problem-solving skills.
• Ability to manage competing priorities and respond effectively to emergencies.
• Flexibility to provide care and cover shifts when required.
• A compassionate, professional and person-centred approach.
• Good IT skills and accurate record-keeping abilities.
• Understanding of safeguarding, confidentiality and safe working practices.
• Willingness to complete required training and pre-employment checks.
• Appropriate evidence of the right to work in the UK.

Personal Attributes

The ideal candidate will be proactive, dependable, flexible and compassionate, with the ability to balance administrative duties with direct client care. They must be comfortable making scheduling decisions, communicating with staff and stepping in to provide care when service needs require it.

What We Offer

• Training and professional development opportunities.
• A supportive working environment.
• A varied role combining staff coordination and direct care.
• The opportunity to contribute to safe, consistent and person-centred care.

Work Location: In person

Pay: £25,420.00-£30,000.00 per year

Work Location: In person