Area Manager

Job Summary

Zing with over 20 years’ experience of commercial cleaning across London is expanding and is requiring an Area Manager. This is a fantastic job opportunity to progress in an exciting and challenging industry, which for the right candidate has the potential to lead into a more senior position. The Area Manager is responsible for managing teams of cleaning operatives inside the M25 and ensuring that our customers’ expectations are met or exceeded. This position will involve managing over 100 people and 40 cleaning sites.

Candidates should have:

• Excellent verbal and writing communication skills
• Bilingual will be an advantage
• Organizational and time management skills
• Track record in the Cleaning Industry
• A good understanding of the cleaning industry
• An ability to prioritise workload and solve
• Good team building skills
• Customer focus
• Good IT skills
• Full Clean Driving licence
• Managerial or supervision experience
• Clean DBS records

Main duties and responsibilities:

• Responsible for dealing with customer complaints and retraining when necessary.
• Responsible for delivering retention targets + minimum 98% GP Margin.
• Implementing changes on contracts
• Managing work performance and ensuring that team behaviour reflects our company values.
• Managing budgets, submitting site visit reports within agreed time frames.
• Responsible for the recruitment of staff in conjunction with the HR team and in line with the company policy.
• Providing effective support and training to staff.
• Responsible for ongoing relationship with customers.
• In charge of managing stock levels and purchasing of equipment, materials, and consumables to ensure a complete service delivery.
• Ensuring compliance with legislation, health, and safety regulations and both company and client specification.
• Motivating the team to deliver excellent service and always presenting a professional image.

Pay: £38,500.00 per year

Benefits:

• Company car
• Company events
• Flexitime
• Health & wellbeing programme

Experience:

• cleaning industry: 2 years (preferred)

Licence/Certification:

• UK Driving License (preferred)

Work Location: In person