Spanish Bilingual Medical Virtual Assistant

MR Health Care Private Limited is hiring for a virtual medical assistant to help medical offices based in USA.

We are looking for a highly organized, patient-focused Bilingual Medical Scheduling & Patient Support Specialist to support clinics in different locations in Texas

Only Spanish & English speaking Medical Virtual Assistants are requested to apply. Do not apply if you dont know Spanish.

Job Duties:

Medical assistant has to answer phone calls virtually between 8 am to 5 pm CST. You will be responsible for making new patient appointments, filing labs, obtaining prior authorization for medical procedures. Send appointment confirmations, reminders, updates, and other approved patient communications through text messaging. You need to have experience with talking to patients, understanding American accent. Need a good knowledge base of common medical problems, medications and dosages. Experience in the US health care system is needed.

Qualifications & Requirements:

· PRIOR 2 YEARS experience working for a physician in USA IS A MUST

· Previous experience in medical administration, medical virtual assistance, patient scheduling, front desk support, or a similar healthcare role is strongly preferred.

· Comfortable handling a high-volume call environment, including approximately 50 to 60 calls per day.

· Experience using eClinicalWorks (eCW) and RingCentral is highly preferred.

· Strong verbal and written English communication skills with a professional and patient-friendly approach.

· Strong attention to detail, organization, documentation, and ability to manage multiple tasks throughout the workday.

· Ability to communicate in an additional language(Spanish) and provide interpretation support is an advantage.

· Provide occasional language interpretation assistance between patients and clinic staff when needed

· Laptop/Desktop: i5+ processor, 8GB RAM

· Internet: 100 Mbps+

· Noise-canceling headset, webcam, and dedicated workspace

MEDICAL CODERS, AND SCRIBERS WITH TRANSCRIPTION EXPERIENCE, PLEASE DO NOT APPLY

Pay: Php40,000.00 - Php50,000.00 per month

Language:

• Spanish (Required)

Work Location: Remote