HR Manager（London）

I. Key Responsibilities

• Talent Acquisition: Lead end-to-end recruitment processes, including developing sourcing strategies, managing job postings, conducting screening, coordinating interviews, and executing robust UK background and right-to-work checks.
• HR Operation: Oversee seamless onboarding and offboarding processes; manage the drafting of compliant employment contracts, offer letters, and variation terms.
• Performance Management: Lead the implementation, and continuous improvement of the organization’s performance management framework to drive accountability, employee development, and business performance.
• Engagement: Execute employee engagement initiatives that enhance employee experience, strengthen organizational culture, and improve retention and productivity.
• Payroll & Benefits: Supervise accurate tracking of attendance, leave records, and the administration of company benefits and UK pension schemes (auto-enrolment); liaise directly with external payroll providers to ensure timely execution.
• Employee Relations: Serve as the primary point of contact for employee relations, actively handling queries, conflict resolution, and formal grievance/disciplinary processes.

II. Requirements

Education & Professional Credentials

• Bachelor’s Degree in Human Resources, Business Administration, Law, or a related field (Essential).
• CIPD Qualification (Level 5 or above) is highly advantageous.

Experience & Professional Skills

• Minimum of 7 years of progressive experience in HR and office administrative functions.
• Industry Experience: Prior experience working within the Real Estate or Property sector is strongly preferred.
• Language Proficiency: Native or professional fluency in both English and Chinese (Written and Spoken) is mandatory. Candidates must be comfortable translating policies and communicating fluently with cross-border stakeholders.
• Technical Aptitude: Advanced proficiency in MS Office Suite (Word, Excel, PowerPoint).
• Legal Literacy: Deep operational understanding of statutory UK rights (e.g., modern sick pay changes, flexible working frameworks, day-one paternity/parental leave paths).

Core Soft Skills

• Discretion & Integrity: Absolute commitment to handling sensitive, highly confidential employee and corporate information with total discretion.
• Operational Agility: Exceptional multitasking, organizational, and time-management capabilities needed to manage overlapping HR and admin workflows.
• Communication & Rapport: Excellent interpersonal skills with the emotional intelligence to navigate complex grievance handling and cultural nuances.