Remote Recruiting and Client Support Assistant

Remote · Full-Time · Long-Term · Hiring from the Philippines · Fixed U.S. Central Time Shift

Who We Are

We’re an AI recruiting agency for U.S. frontline companies. Frontline business owners tell us who they need. Our team and AI screen every applicant and send back a short list of pre-screened people ready to hire, usually in 3 to 9 days. Clients only fully pay if the hire is still working at 60 days. Cutting turnover is the whole point, because turnover is what costs cleaning companies the most.

Who We Need

We need an experienced remote recruiting and client support assistant. Not a trainee. Not someone starting from zero.

You will work with our team in real time from 8:00 a.m. to 5:00 p.m. U.S. Central Time, Monday through Friday. You will support our recruiters with recruiting, help our CEO with sales follow-up, and communicate directly with U.S. clients. This is a client-facing role, so your spoken and written English must be excellent.

We need someone who follows a process without becoming passive. You handle routine work on your own, ask before stepping outside the process, and protect confidential information every day.

Are You This Person?

(1) Client-ready communicator. You speak clear, natural English on calls and write short messages a busy U.S. business owner can understand in seconds.

(2) Reliable in real time. You are online, responsive, and ready to work throughout the full U.S. Central Time shift.

(3) Detail-driven. You keep candidate records, client notes, and sales follow-ups accurate. Nothing falls through the cracks.

(4) Calm and professional. You stay clear and respectful when a candidate disappears, a client is frustrated, or priorities change.

(5) Accountable. You finish what you own. When something may be late or unclear, you flag it early.

(6) Discreet. You understand that candidate, client, pricing, and company information never leaves the company..

(7) A team player. We are a small company. You have a core role, but you also help where the team needs you.

What You’ll Do

Your normal week is about 50% recruiting support, 30% client communication, and 20% sales support. The exact mix changes with hiring demand and company needs.

(1) Run the daily applicant flow. Post and update job ads using our templates. Check new applicants every day, move each person to the right step, and keep every record current by the end of the day.

(2) Communicate with candidates. Call, text, and email candidates to schedule interviews, send reminders, answer routine questions, and follow up when they go quiet. Give people fast replies, clear next steps, and no ghosting.

(3) Conduct short phone screens and video interviews. Use our approved questions in the approved order. Record what the candidate said in their own words. Do not guess, embellish, or steer the answer.

(4) Prepare candidates for the next step. Check references, collect required information, draft factual candidate summaries, and help candidates complete what they need before the client interview or first day.

(5) Support post-hire follow-up. Check in with new hires and clients on day 15, 30, and 60. Log what they tell you and flag attendance, performance, or retention concerns early.

(6) Keep clients informed. Send approved candidates and weekly status updates on time. Remind clients to accept or decline candidates within 48 hours. Answer routine emails and texts using our approved replies.

(7) Help new clients get started. Collect job details, pay, schedule, location, and hiring requirements. Book calls, take clear notes when asked to join, and send a same-day recap with owners and next steps.

(8) Support sales research. Research U.S. cleaning companies from public sources, including company websites, job posts, Google reviews, and LinkedIn. Put a link next to every fact. If you cannot verify something, write “Unknown.” Never guess.

(9) Support sales follow-up. Keep the sales pipeline current. Draft follow-up emails and LinkedIn messages for the CEO to review, book sales meetings, send reminders, and prepare a one-page brief before each call. Nothing goes out in the CEO’s name without approval.

(10) Help the team when needed. Recruiting is your core job, but this is a startup. You may also help with research, reporting, scheduling, client service, and other related work.

Confidentiality Comes First

You will see private information eve…