Project Manager, AI Healthcare

About IntelePeer/Aqurio IntelePeer/Aqurio is a healthcare-focused AI communications platform that powers AI voice agents and intelligent workflow automation for ambulatory care groups, all specialty healthcare verticals, health systems, and payers. Our AI Agent suite and SmartFlow platform are deployed at scale across some of the nation’s most complex healthcare organizations — handling millions of patient interactions annually for scheduling, care coordination, billing inquiry, and more. We build AI that talks to real patients and produces real outcomes, and we need people who take that responsibility seriously.

Job Summary The Project Manager, AI Healthcare is responsible for owning the end-to-end delivery of complex, cross-functional initiatives spanning AI product development, healthcare system integrations, and client implementations. This role serves as the operational backbone of projects that directly impact patient experiences, keeping stakeholders aligned, timelines on track, and delivery quality high. IntelePeer is looking for an experienced Project Manager with a strong healthcare background who has navigated the intersection of healthcare operations and technology, understands the weight of compliance in clinical environments, and is energized by emerging AI-driven communications tools.

Responsibilities

• Own end-to-end project management for multi-track initiatives including AI platform deployments, healthcare system integrations (EHR, scheduling, billing), and enterprise client onboardings.
• Define and maintain comprehensive project plans, timelines, milestones, RACI matrices, and risk registers across concurrent workstreams.
• Partner closely with Product, Engineering, Implementation, and Customer Success teams to align priorities, surface blockers, and drive resolution.
• Serve as the primary point of coordination for internal stakeholders and external healthcare clients throughout the project lifecycle.
• Facilitate scrum ceremonies, steering committee meetings, and executive-level status reviews with clear, concise communication.
• Monitor and report project health, budget utilization, and KPI attainment using standard PMO reporting frameworks.
• Identify and proactively manage risks, dependencies, and scope changes with a structured change management process.
• Ensure all project deliverables meet healthcare compliance requirements including HIPAA, HL7/FHIR standards, and organizational security policies.
• Contribute to continuous improvement of IntelePeer’s PMO processes, templates, and tooling.
• Champion a culture of accountability, transparency, and urgency balanced with quality across project teams.

Supervisory Duties This position does not have direct supervisory responsibilities. However, the Project Manager leads cross-functional project teams and coordinates work across internal and external stakeholders.

Minimum Education And Experience

• 5+ years of project management experience, with a minimum of 3 years in healthcare IT, digital health, or health technology environments.
• Demonstrated experience managing complex, cross-functional projects with multiple stakeholder groups and interdependencies.
• Deep familiarity with healthcare workflows, operations, and compliance requirements (HIPAA, SOC 2, HL7/FHIR, HITRUST preferred).
• Proficiency with project management tools such as Jira, Asana, Smartsheet, Monday.com, or equivalent.
• Strong understanding of agile and hybrid delivery methodologies; ability to flex between waterfall and agile frameworks as needed.
• Exceptional communication and stakeholder management skills, including experience presenting to C-suite and clinical leadership.
• Proven experience in public-facing roles, with strong people skills and a track record of building strong relationships and managing external stakeholders.
• Ability to travel occasionally (up to 20%), including overnight stays, depending on project needs and client locations (internal and external facing).
• Proven ability to manage competing priorities, ambiguous requirements, and shifting deadlines in a fast-paced environment.
• Bachelor’s degree in Healthcare Administration, Business, Information Systems, or a related field, or equivalent experience.

Key Competencies

• Experience managing AI, automation, or conversational AI product deployments — this is a meaningful plus.
• Familiarity with voice AI, NLP platforms, or AI-assisted patient communica…