Part-Time Virtual Practice Administrative Assistant

Restoring You Christian Counseling is a private counseling practice dedicated to helping individuals, couples, and families experience emotional healing, personal growth, and healthier relationships.

Our practice offers Christian faith-integrated counseling as well as non-faith-based counseling services.

We are seeking a professional, dependable, and highly organized Virtual Practice Administrative Assistant to support our daily administrative operations.

Position Overview

The ideal candidate has excellent communication skills, strong attention to detail, and experience working in a healthcare, behavioral health, or private practice environment.

This position requires the ability to work independently, maintain strict confidentiality, and handle sensitive administrative matters professionally.

Primary Responsibilities

Client Scheduling and Communication

• Coordinate appointments, rescheduling, and cancellations.
• Monitor incoming administrative inquiries.
• Send approved appointment and paperwork reminders.
• Maintain accurate scheduling information in Carepatron.

Client Intake and Onboarding

• Monitor completion of required intake documents.
• Follow up with new clients regarding outstanding paperwork.
• Organize administrative onboarding tasks.
• Escalate clinical questions to the counselor.

Billing and Financial Administration

• Track invoices and outstanding payments.
• Assist with payment reconciliation.
• Support QuickBooks bookkeeping and administrative recordkeeping.
• Identify billing discrepancies for the practice owner’s review.

Practice Operations

• Maintain administrative task lists.
• Organize approved practice documents.
• Prepare a weekly administrative progress report.
• Follow established privacy and security procedures.

Qualifications

Required

• Previous administrative support experience.
• Excellent written and verbal communication.
• Strong organizational and time-management skills.
• Ability to maintain strict confidentiality.
• Comfortable learning electronic practice-management systems.
• Maryland residency and a suitable private remote workspace.
• Reliable internet connection.

Preferred

• Experience in a counseling or behavioral health practice.
• Familiarity with HIPAA privacy requirements.
• Experience with Carepatron or another electronic health record system.
• QuickBooks experience.
• Experience handling client scheduling, intake, and billing.

Schedule

Approximately five hours weekly, preferably distributed across two or three weekdays during agreed-upon business hours.

How to Apply

Please submit:

• Your resume.
• A brief description of your healthcare or administrative experience.
• Your experience with scheduling, billing, and practice-management systems.
• Your availability during weekdays.

Restoring You Christian Counseling is an equal opportunity employer. Employment decisions are based on qualifications and applicable legal requirements.

Pay: $24.15 - $29.08 per hour

Expected hours: 5.0 per week

Work Location: Remote