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Floor Manager

  • Source: Indeed
  • Hilton
  • On-site
  • London
  • Full-Time
  • Senior

Job Description

Job Overview

We are seeking an energetic and detail-oriented Floor Manager to lead our dynamic hospitality team. In this pivotal role, you will oversee daily operations on the restaurant or bar floor, ensuring exceptional service, food quality, and a lively atmosphere. Your leadership will inspire team members to deliver memorable experiences for our guests while maintaining high standards of food safety, cleanliness, and efficiency. This is a fantastic opportunity for someone passionate about hospitality, culinary arts, and team management to make a positive impact in a fast-paced environment.

Duties

  • Supervise and coordinate all front-of-house activities, including food preparation, serving, bartending, and customer interactions
  • Lead and motivate a diverse team of servers, bartenders, cooks, and support staff to deliver outstanding service
  • Ensure adherence to food safety regulations and proper food production techniques across all shifts
  • Oversee daily operations to maintain cleanliness, organization, and compliance with health standards
  • Manage reservations, seating arrangements, and guest inquiries to optimize flow and satisfaction
  • Train new team members on service protocols, food handling, and hospitality best practices
  • Monitor inventory levels for bar supplies, ingredients, and restaurant essentials; place orders as needed

Requirements

  • Proven experience in restaurant or hospitality management with supervising responsibilities
  • Strong background in food preparation, cooking techniques, bartending, and culinary arts
  • Excellent leadership skills with the ability to manage and inspire a team
  • Knowledge of food safety standards and food production processes
  • Previous experience in hotel, restaurant, or bar environments is highly desirable
  • Ability to handle high-pressure situations with professionalism and enthusiasm
  • Exceptional communication skills and a passion for delivering excellent customer service
  • Familiarity with hospitality software, reservation systems, and POS (Point of Sale) technology is a plus

Join us to lead a vibrant team dedicated to creating memorable dining experiences! We value energetic leaders who thrive in lively settings and are committed to excellence in hospitality. This paid position offers an exciting environment where your culinary and management skills can shine, helping us serve our guests with enthusiasm and professionalism every day.

Pay: £25,420.00-£44,620.00 per year

Benefits:

  • Company pension
  • Employee discount

Work Location: In person


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