Assistant Vice President, Project Manager - Infrastructure and Service Management BAU

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A leading organisation in London is seeking an Assistant Vice President Project Manager to join their Technology division, focusing on Business as Usual Change Management within Infrastructure and Service Management. This role offers you the opportunity to deliver impactful projects that enhance productivity, efficiency, and cost optimisation across critical technology operations. You will be at the heart of service improvement initiatives, collaborating with Product Owners, Team Leaders, and Optimisation Managers to drive meaningful change. The environment is highly supportive, with a strong emphasis on teamwork, knowledge sharing, and professional development. Flexible working opportunities are available, ensuring you can balance your personal commitments while advancing your career. If you are passionate about delivering high-quality projects in a regulated environment and thrive in a collaborative setting where your expertise is valued, this position provides an excellent platform for growth and recognition.

 * You will play a pivotal role in delivering Business as Usual Change Management projects that directly impact the organisation’s infrastructure and service management departments, enhancing operational efficiency and driving cost optimisation.

 * The organisation offers flexible working arrangements and generous pension contributions, creating a supportive environment where your professional development is encouraged through ongoing training opportunities.

 * You will collaborate with knowledgeable teams across technology, procurement, finance, and business services, building strong relationships and contributing to a culture of inclusive growth leadership.

What you’ll do:

As an Assistant Vice President Project Manager Infrastructure and Service Management, you will be responsible for delivering a series of Business as Usual Change Management projects designed to enhance services across the technology landscape. Your day-to-day activities will involve collaborating with various department leaders to plan, direct, govern, and deliver maintenance service improvement initiatives. You will manage workload pipelines to predict future demands while providing transparency around internal workloads. By scoping requirements with technical experts and product owners, you will ensure that each project adheres to its defined scope and timeline. Your analytical skills will be crucial in forming recommendations based on business rationale, capturing strategic imperatives that align with departmental objectives. You will coordinate resources efficiently by structuring project plans with clear milestones for reporting purposes. Throughout the project lifecycle, you will engage stakeholders using robust governance frameworks while overseeing supplier onboarding management, third-party risk management, compliance processes, contract administration, NDA management, SOW oversight with procurement/legal teams, vendor risk management activities, risk assessment/mitigation strategies within BAU environments, adherence to IT Risk Control standards/procedures/security/compliance protocols. You will also provide executive summaries when requested by senior management or executive forums.

 * Work closely with Team Leaders to identify opportunities for enhancing product functionalities, improving service quality, and mitigating risk while maintaining financial boundaries.

 * Collaborate with the BAU Change Management Lead to build and maintain a workload pipeline that predicts future demands, activity levels, and performance metrics.

 * Provide visibility into internal w…