Account Manager

Who are we?

At Specialist Risk Group (SRG), we specialise in delivering expert risk solutions for complex, high-stakes challenges across a range of sectors. From professional indemnity insurance to bespoke risk management services, our work demonstrates both precision and adaptability, reflecting our commitment to helping clients navigate even the most demanding scenarios.

Our dedication to excellence and innovative thinking underpins everything we do. Guided by our mantra, “Difficult. Done Well.”, we tackle challenges that others shy away from, delivering solutions that are both robust and forward-thinking.

Powered by a team of highly skilled specialists, we combine deep industry knowledge with strategic insight to turn complex problems into practical, actionable solutions. We work closely with our clients, understanding their ambitions and risks, to provide tailored strategies that support growth, resilience, and long-term success.

With a focus on collaboration, expertise, and precision, SRG shapes the way organisations manage risk—transforming complexity into opportunity and helping clients achieve outcomes they can rely on.

About the role

An exciting opportunity has arisen for an Account Advisor to join our growing Professional Indemnity across wholesale and underwriting.

This is an excellent opportunity for an insurance professional looking to broaden their technical expertise and gain valuable exposure to underwriting, specialist risks and broker relationships. Working closely with Brokers, Underwriters and Clients, you’ll support the placement and administration of Professional Indemnity business, while developing a deeper understanding of risk assessment and underwriting processes.

This role would suit someone currently working as an Account Handler, Account Advisor, Assistant Underwriter or in a similar insurance role who is looking to take the next step in their career within a specialist and supportive market environment.

What you’ll be doing

• Supporting the administration and servicing of Professional Indemnity insurance business.
• Managing new business, renewals, endorsements and mid-term adjustments in line with agreed service standards.
• Building and maintaining strong relationships with brokers, clients and other professional advisers.
• Responding to broker and client enquiries, providing accurate information on policy cover, terms and conditions.
• Assisting Underwriters with the assessment and administration of specialist risks.
• Preparing quotations, underwriting documentation, policy records and client correspondence.
• Ensuring all policy documentation is issued accurately and within agreed timescales.
• Maintaining accurate risk, client and policy information across internal systems.
• Supporting senior team members with larger or more complex cases.
• Liaising with underwriting, broking and operational teams to deliver excellent service throughout the placement and renewal process.
• Ensuring all activities are conducted in accordance with FCA requirements and internal procedures.

Who we’re looking for

We’re looking for an organised and customer-focused insurance professional who enjoys building relationships and is keen to develop their technical knowledge within a specialist underwriting environment.

• Experience within the insurance industry in an Account Handler, Account Advisor, Assistant Underwriter, Broking or similar role.
• Experience in Professional Indemnity, or other specialist commercial insurance classes, ideally within the London Market (advantageous).
• An understanding of underwriting and risk assessment, with experience of working with brokers.
• Strong customer service and stakeholder management skills.
• Excellent written and verbal communication skills.
• Ability to build relationships with brokers, clients, insurers and professional advisers.
• Strong organisational skills with the ability to manage multiple priorities and deadlines.
• Excellent attention to detail and a high degree of accuracy.
• Experience using Microsoft Office and insurance systems.
• An understanding of FCA regulations and the importance of compliant record keeping.

What you’ll get

When you join SRG, you’re stepping into more than just a role, you’re becoming part of a team that backs your ambitions and celebrates your success. We’ll give you the space, support, and opportunities to grow your skills, explore new challenges, and shape a career you’re proud of.

An…