Property Management Assistant – Tenant Support & Scheduling

Role Overview

Support our growing property portfolio by serving as the first point of contact for tenants and prospective renters through inbound calls, messages, and emails. You will handle inquiries professionally, document and route maintenance requests, coordinate appointments between tenants and vendors, schedule property tours with prospective renters, and maintain accurate records in AppFolio. This role requires strong communication and organizational skills, attention to detail, and the ability to manage multiple calls, requests, and schedules efficiently while ensuring a positive experience for tenants and prospects.

Schedule

• 8AM to 4PM Los Angeles CA time

Responsibilities

• Answer inbound calls from tenants and prospects promptly and professionally
• Log and route maintenance requests to the appropriate team member
• Schedule maintenance appointments and coordinate vendor/tenant availability
• Schedule property tours for prospective tenants and coordinate with leasing staff
• Maintain accurate records in AppFolio

Requirements

• Prior experience in property management
• Comfortable with high call volume and juggling multiple schedules
• Familiarity with AppFolio a plus
• Strong English communication skills; Spanish bilingual a plus
• Reliable internet and quiet home work environment

Independent Contractor Perks

• Permanent work from Home
• Immediate Hiring
• Health Insurance Coverage for eligible locations

Note

Please click the “Apply” button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we’ll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.

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