Customer Service Representative

About HomeTeam Inspection Service

HomeTeam is a national home inspection company built on one powerful idea: inspections should move your deal forward—not slow it down. We’ve redefined the experience with a team-based approach that delivers faster, more accurate, and more efficient inspections. Our trained professionals work in sync to cover more ground in less time—giving real estate agents and homebuyers the information they need, when they need it.

Your responsibilities

As a Customer Service Representative working 20 hours per week in this remote role, you will be the primary point of contact for clients and real estate professionals. You will manage incoming inquiries, coordinate inspection schedules, and ensure that every customer receives prompt and accurate information regarding our services.

What we are looking for

• Strong communication skills and a customer-first mindset
• Ability to manage multiple inquiries efficiently in a fast-paced environment
• Familiarity with customer service best practices and remote work environments

Your benefits

• Career Training
• Life & disability insurance
• Remote work
• Company laptop

Compensation

USD 16–22 per hour

Your first months at HomeTeam Inspection Service

You will quickly master our scheduling systems and team-based service model to handle client inquiries with confidence. Within your first months, you will take ownership of daily customer communications, ensuring every real estate agent and homebuyer receives the timely support HomeTeam is known for.