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Chatbot Content Developer

  • Source: LinkedIn
  • LanceSoft, Inc.
  • Remote
  • Ontario, Canada
  • Mid level

Job Description

Pay Range: CAD 40-45/hr

One day onsite in a week

Chatbot Content Developer Documentation Modernization AI EnablementKey Roles ResponsibilitiesReview analyze and improve technical documentation used as chatbot knowledge sources.Convert Confluence content into Markdown and documentation-as-code formats.Use GitHub Copilot and AI tools to improve documentation quality and structure.Develop and enhance automation scripts for content conversion and migration.Maintain documentation in GitBitbucket repositories.Collaborate with engineering and DevOps teams to improve chatbot knowledge sources.Resolve documentation issues related to formatting links images and metadata.Create standards templates and best practices for documentation management.Key Skillsets5 Yrs of strong scripting automation experience - Python (preferred) or Java development experience.Experience working with Markdown documentation and Git-based repositories.Experience with Confluence administration content organization page structures and migrations.Experience working with Git GitHub Bitbucket or similar SCM platforms.Experience creating automation scripts and content transformation utilities.Hands-on experience with GitHub Copilot or AI-assisted development tools.Understanding of developer documentation and documentation-as-code practices.Experience with CICD and DevOps concepts is desirable.Exposure to Backstage TechDocs or documentation portals is a plus.Strong written communication and documentation skills.

Skills

  • confluence
  • Markdown
  • Github
  • gitHub-copilot
  • Python
  • Java
  • Bitbucket
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