Marketing & Operations Assistant

Job Description

Momentum360 is seeking a creative, organized, and motivated Marketing & Operations Assistant to join our growing team!

This position is ideal for a recent college graduate or early-career professional who enjoys graphic design, photography, social media, and digital marketing while also having a passion for helping others.

At Momentum360, we work with individuals facing challenges related to behavioral health, housing instability, and access to community resources. Our goal is to connect individuals with meaningful support and opportunities to improve their overall well-being.

We’re looking for someone who can bring fresh ideas, create engaging content, and help keep our daily operations running smoothly.

This is a hybrid creative and administrative role, with approximately 60% of responsibilities focused on marketing and 40% focused on operational and program support.

Key ResponsibilitiesMarketing & Creative Content (60%)

• Design engaging email newsletters and marketing campaigns using Mailchimp.
• Create professional flyers, social media graphics, event announcements, and promotional materials using Canva.
• Capture photos and short-form videos during community events and outreach activities, following organizational privacy guidelines.
• Edit photos and videos for social media, newsletters, and marketing campaigns.
• Assist with planning, creating, and scheduling social media content.
• Help develop creative strategies to increase community awareness and engagement.
• Maintain consistent branding across social media, email communications, and printed materials.
• Collaborate with leadership to promote organizational programs, partnerships, and events.

Operations & Program Support (40%)

• Assist with administrative documentation, progress note preparation, and organization of program records under appropriate supervision.
• Support data entry, spreadsheets, member tracking, and program reporting.
• Help coordinate community outreach events, meetings, and special projects.
• Assist with member communications and connecting individuals to available community resources.
• Maintain organized and accurate electronic records.
• Provide general administrative support to case managers and leadership.
• Assist with improving internal systems and day-to-day operational efficiency.
• Maintain confidentiality and follow organizational policies regarding sensitive member information.

Qualifications

Required Qualifications

• Bachelor’s degree in Psychology, Social Work, Human Services, Sociology, Marketing, Communications, or a related field. Human services-related education is strongly preferred.
• Strong interest in graphic design, digital content creation, and marketing.
• Basic photography and photo/video editing abilities.
• Strong written and verbal communication skills.
• Excellent organization, time management, and attention to detail.
• Ability to manage multiple projects and meet deadlines.
• Comfortable learning new technology and software platforms.
• Passion for supporting underserved individuals and communities.
• Ability to work independently and collaborate with a team.

Preferred Qualifications (Not Required)

• Experience using Canva, Mailchimp, Google Workspace, or similar platforms.
• Experience creating social media content or managing social media accounts.
• Familiarity with photography, video editing, or digital marketing.
• Previous nonprofit, behavioral health, or human services experience.
• Experience with case management documentation or electronic health records.
• Experience planning or assisting with community events.

Recent graduates are encouraged to apply! Professional experience is not required if you can demonstrate creativity, strong organizational skills, and a willingness to learn.

What Makes This Opportunity Unique?

At Momentum360, you won’t be limited to one department or spend every day performing the same tasks.

You’ll have the opportunity to:

• Build your creative portfolio through real marketing campaigns, photography, and design projects.
• Gain nonprofit and human services experience while supporting meaningful community programs.
• Work directly with leadership and contribute ideas that help shape the organization’s growth.
• Develop transferable professional skills in marketing, administration, operations, and community outreach.
• Make a meaningful impact by helping connect individuals with programs, se…