Consultant - Senior Manager - Water Sector

• Job Title: Consultant - Senior Manager, Water sector
• Salary Range: £50-130k (depending on level)
• Location: London | Hybrid & flexible working

Our client is a highly regarded global consultancy supporting major organisations through complex strategic, operational and technology-led change. With an established presence across the utilities sector, they combine deep industry expertise with data-led insight to solve important customer and commercial challenges. This is an opportunity to join an expanding Water practice at a pivotal time for the sector, helping regulated organisations respond to affordability pressures, improve customer outcomes and deliver significant transformation programmes.

You will lead high-impact consulting engagements focused on customer value, affordability, billing, debt and revenue performance, combining strategic advice with practical delivery.

Role Highlights

– Lead customer and operational transformation workstreams across the water sector

– Improve billing, collections, debt, affordability and revenue outcomes

– Use customer segmentation, forecasting and KPIs to identify opportunities

– Lead benchmarking, performance reviews and improvement planning with clients

– Manage delivery teams, governance, risks and senior stakeholder relationships

You Will Need

– Strong water retail experience across billing, debt, affordability or revenue assurance

– Evidence of delivering measurable billing, collections or revenue improvements

– Excellent analytical skills with the ability to turn data into recommendations

– Experience improving customer journeys, processes or operating models

– Confidence engaging senior stakeholders across operations, finance, digital and data

Why You’ll Love It

– Flexible hybrid working designed around sustainable work-life balance

– Five weeks’ annual leave available from the beginning of each year

– Additional two weeks’ paid leave after five years’ continuous service

– Company-wide profit share, giving you a stake in collective success

– Annual wellbeing funding towards an activity that works for you

– Three annual days to support social and environmental causes

– Opportunity to influence major transformation across an essential UK industry

You’ll have the opportunity to combine your water sector expertise with consulting leadership, taking ownership of meaningful client outcomes while developing your career within an organisation that invests in its people.

Apply today to take your career forward with an employer committed to meaningful change. We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.

Due to a high number of applicants, we are only able to respond to successful candidates