Claims Assistant / Billing Clerk / Insurance Operations Helper

🌟 We’re Hiring: Claims Assistant / Billing Clerk / Insurance Operations Helper

📍 Location: United Arab Emirates (Remote)

🕒 Employment Type: Part-Time

💼 Experience Level: Mid-Level to Senior

🌐 Work Arrangement: Fully Remote

About Us

We are a globally focused organization committed to delivering reliable insurance administration, accurate billing support, and efficient operational services. We believe that strong documentation, responsive communication, and consistent processes are essential to maintaining service quality. Our team values integrity, attention to detail, accountability, and continuous improvement.

The Role

We are seeking an organized and dependable Claims Assistant / Billing Clerk / Insurance Operations Helper to support insurance documentation, billing activities, claims administration, and routine operational tasks. This part-time, fully remote position is ideal for someone who can maintain accurate records, follow established procedures, and coordinate effectively with customers, insurers, finance teams, and service providers.

The successful candidate will help ensure that documents are complete, billing information is accurate, and outstanding requests are followed up promptly.

Key Responsibilities

• Assist with receiving, organizing, and checking claims documents for completeness and accuracy.
• Maintain insurance records, customer information, billing files, and supporting documentation.
• Support invoice preparation, billing verification, payment tracking, and the identification of discrepancies.
• Update claims registers, transaction records, spreadsheets, and digital filing systems.
• Follow up on missing documents, pending claims, billing queries, and outstanding administrative actions.
• Coordinate with insurers, customers, healthcare or service providers where relevant, and internal departments.
• Respond to routine inquiries professionally and escalate complex claims, disputes, or payment issues when necessary.
• Assist with preparing basic operational reports and maintaining accurate records for review.
• Protect confidential customer and financial information in accordance with internal policies and applicable requirements.
• Identify opportunities to improve documentation quality, response times, and administrative workflows.

Requirements

• Minimum 3+ years of relevant professional experience in insurance administration, claims support, billing, accounts administration, or operations preferred.
• Bachelor’s degree or equivalent qualification preferred.
• Familiarity with claims documentation, invoice processing, billing records, and general insurance workflows.
• Strong attention to detail, organizational skills, and the ability to manage multiple priorities.
• Clear written and verbal communication skills and a professional service-oriented approach.
• Comfortable using spreadsheets, email, digital records systems, and standard office software.
• Ability to identify discrepancies, follow procedures, and escalate issues appropriately.
• High standards of integrity, confidentiality, and accountability.
• Ability to work independently and collaborate effectively in a remote environment.

What We Offer

• Flexible, part-time remote working arrangements.
• Opportunities to develop skills in insurance operations, claims administration, and billing support.
• A collaborative environment that values reliability, accuracy, and continuous learning.
• The opportunity to contribute to efficient service delivery and organized business operations.
• If you are detail-oriented, dependable, and motivated to support accurate insurance and billing processes, we welcome your application.