Key Account Manager Housing & Residential

We have an exciting opportunity for a Key Account Manager - Housing and Residential to manage and grow our customer base across Central London and the South East.

The territory covers the following postcode areas: NR, IP, CB, CO, CM, SS, SG, MK, LU, AL, SL, GU, RH, BN, PO, TN, ME and CT.

The Role

Reporting to the Regional Sales Manager – South, you’ll take ownership of developing and growing key accounts across the housing and residential sectors.

This is a commercially focused role where you’ll build strong, long-term customer relationships, identify new project opportunities and increase specifications across the Gerflor flooring and Gradus accessories portfolio.

Working across Social Housing, Private New Build, Private Rental, Build-to-Rent, MOD Residential and Social Care, you’ll manage projects from initial opportunity through to delivery, collaborating closely with customers, distributors and colleagues across the wider business.

Key Responsibilities

Manage, retain and grow key regional accounts, developing strong relationships at multiple levels.

Identify and secure new housing and residential projects across the territory to drive specification and sales growth.

Work closely with the UK Housing Lead to develop national accounts and align regional opportunities with the wider housing strategy.

Develop relationships with Housing Associations, Local Authorities, housebuilders, landlords, Build-to-Rent providers, distributors, flooring contractors and Social Care providers.

Grow residential sales through the distributor network and support distributor sales teams through joint visits, product training and promotional activity.

Maintain an accurate CRM pipeline, monitoring projects, forecasts and key performance indicators.

Provide insight into competitor activity, market trends, products and customer requirements.

About You – what you’ll bring

You’ll be an experienced sales or key account management professional with a proven track record of developing customer relationships and growing accounts. Experience within the housing sector would be highly advantageous.

You’ll be confident managing longer sales cycles and tracking projects from initial specification through to completion, with the persistence and commercial awareness needed to turn opportunities into results. Highly organised and self-motivated, you’ll be comfortable working autonomously across a large territory while also collaborating effectively with colleagues and customers. Strong communication skills are essential, along with the ability to build credible relationships at all levels.

You’ll also be numerate, analytical and IT literate, with experience using Excel, PowerPoint, Word and CRM systems.

What we offer in return

Competitive Salary with potential bonus of up to 35% of salary based on a mix of business and personal performance.

Laptop / Mobile Phone

Company Car including Self Charging Hybrid & Electric Vehicles

26 days annual leave plus bank holidays (4-5 days saved for Christmas shut down)

Additional annual leave purchase scheme (up to 5 days)

Birthday holiday

Employee benefits platform provided by VIVUP which includes:

Employee Assistance Programme - 24/7 free confidential advice

discounted high street shopping

Cycle to work scheme.

Group life insurance and death in service

Company Pension contribution

Occupational Health Services

Employee Assistance Programme - 24/7 free confidential advice

Discounted Gym Membership

If you’re an ambitious Key Account Manager who enjoys developing long-term customer relationships, identifying new opportunities and driving commercial growth, we’d love to hear from you.

The Company

With over 100 years of combined experience in the contract interiors sector, together Gerflor and Gradus have built an unrivalled reputation for quality and service.

Gerflor is recognised as a specialist and a world leader in resilient flooring solutions. The group creates, manufactures and markets innovative, design-led and eco responsible solutions for flooring and complementary interior wall finishes. As a leading vinyl & linoleum flooring manufacturer they are already well-established in more than 100 countries worldwide.

Gradus Ltd (a Gerflor company) are market leading manufacturers of commercial flooring accessories, entrance matting, wall protection and specialist LED lighting systems. Our attention to detail, forward thinking and passion for improvement has led to our success and l…