Workplace Change Manager (Associate Director)

Joining the Workplace Change Management team

Within the UK Consulting arm of CBRE sits our Workplace Change Management practice, an industry-leading team of 150+ professionals worldwide, united by a shared passion for workplace transformation. What makes us unique is our diversity: many of us have joined from a wide range of industries, including Change Management, HR (Employee engagement/ Learning and development/Organisational development), Psychology, Communications, Event Management and Marketing. We’re proud of our multicultural backgrounds, technical breadth, and inclusive culture. Together, we help clients navigate change, prepare their people for new ways of working, and inspire the adoption of new behaviours.

Our team is growing, and we welcome candidates from all backgrounds who share our enthusiasm for shaping the future of work. We believe that diverse experiences and perspectives are our greatest strength. Even if you haven’t been a “typical” Change Manager before, your passion for people, problem-solving abilities, and experience in guiding others through new initiatives could be exactly what we’re looking for. For this role, we are especially keen to hear from people with a background in HR, Learning and Development (L&D) or DE&I.

About the Role

The Workplace Change Manager will champion and support deep cultural shifts within a client organisation, delivering programs and frameworks that facilitate the adoption of new working practices in the office. They will ensure these practices are seamlessly embedded into people’s day-to-day work and aligned with the organisation’s values & strategic goals.

This is primarily a ‘change manager’ role focused on the people side of change and guiding the implementation of new ways of working. Very often working in partnership with the client’s HR, CRE, IT and COMMS functions, they will be responsible for empowering the organisation to successfully deliver their workplace transformation, bringing the People, Physical Space and Digital component of the change together. The Workplace Change Manager will ultimately support our clients to create a Workplace offer which attracts and retains the best talents whilst allowing people to be at their most effective wherever they are working from.

The role requires on site presence at client’s offices in London two to three days per week to support close collaboration with key stakeholders.

The Workplace Change Manager will join a Practice composed of 30+ Workplace Change Managers based in London. They will report into a Senior Workplace Change Manager who will offer guidance and development. The successful candidate will be expected to support the growth of the practice by winning new work, bringing new thinking and innovation to our offer, and leading members of the team.

What You’ll Do

The Workplace Change Manager will deliver a portfolio of workplace change projects, managing the full end to end workplace change lifecycle, working closely with clients to drive successful adoption of new working practices and support associated cultural change. This includes:

Strategic Planning and Design

• Collaborate with clients to assess their needs.
• Conduct thorough change impact analyses, change readiness assessments, stakeholder mapping, and interviews to inform strategy development.
• Gather and analyse data to develop robust change strategies and engagement plans that cater to diverse audience needs.
• Design new frameworks and processes to effectively implement new ways of working.

Program Leadership

• Build and nurture key relationships with stakeholders across all organisational levels, gaining their buy-in to the change and leveraging their support as necessary and appropriate.
• Provide trusted advisory support to clients on workplace change best practices, including hybrid working, relocation, workforce impacts, policy considerations, employee experience, and change readiness.
• Develop and execute internal communication strategies and detailed engagement plans.
• Lead and deliver engaging change programs and associated activities tailored to the specific type and level of change required.

Engagement and Communication

• Recruit, lead, and inspire a network of Change Champions from across the client organisation.
• Engage with senior leadership to shift mindsets, coaching leaders and managers to champion the change effectively.
• Design and deliver a high level of engagement activities…