Student Assistant - Information Technology (IT) Service Center - Hybrid

Enterprise Information Services is responsible for enabling the California Department of Corrections and Rehabilitation (the Department) to share data through the innovative use of technology, the development of enterprise solutions, and the consistent application of best practices, governance and high standards for quality customer service, all of which is accomplished via managed partnerships and relationships within the Department’s business operations. The Division provides Information Technology (IT) support in the form of increased operational services and in the management and implementation of major IT projects serving the Department’s staff and offenders at all institutions and facilities, including fire camps, parole offices, and other administrative offices throughout the state.

Major programs/sections include :

• Information Security and Change Management (Information Security Planning and Oversight, Security Operations, Electronic Discovery of Email, Internal Affairs Operational Support)
• Office of the Chief Information Officer (IT Purchasing Unit, Financial and Contract Management, IT Acquisitions and Procurement, IT Portfolio and Risk Management, IT Policy and Strategic Planning, Human Resources Liaison Unit, Administrative Support, Facilities, IT Training)
• Enterprise Data Solutions (Data Integration Interfaces, Business Intelligence and Operational Development and Reporting, Data Architecture, Governance and Management)
• Enterprise Systems Development (Business Management, Offender Management, Parole Operations, Rehabilitation, Custody Operations – Adult and Juvenile, Offender Services)
• Infrastructure Services (Servers, Storage and Virtualization, Network Engineering, Desktop Imaging and Applications Updates, Unified Communications, Contraband Interdiction and Safety Solutions)
• IT Customer Service and Field Operations (IT Service Center, Device & Software Support Services, Change Control)

Mission

Enterprise Information Services is the catalyst that drives transformation across the Department. Enterprise Information Services leverages technology, innovation, and process improvement to support the security, safety, rehabilitation, and efficiencies needed for a “safer California through correctional excellence”.

The California Department of Corrections and Rehabilitation (CDCR) is looking to hire a student assistant to work under the close supervision of the Information Technology Supervisor II (IT Sup II), Information Technology Service Center. In a learning capacity, the Student Assistant will assist with the daily administrative and supportive duties of the unit to include, but not limited to, processing customer service requests, service management activities, monitoring IT applications and networks, and supporting IT staff with the implementation of projects related to the IT Service Center.

Conditions of

Employment

This is a part-time, temporary, non-benefited, student position. Employment in all positions with University Enterprises, Inc. is dependent upon the mutual consent of University Enterprises, Inc. and the employee. This means that either University Enterprises, Inc. or the employee can, at any time, terminate the employment relationship at will, with or without cause.

Depending on the type of position you are applying for, a pre-employment background check consisting of one or more of the following may be conducted: employment history, professional references, criminal check: educational verification (degree, license, or official transcript) or DMV clearance. Applicants will be required to pass required pre-employment checks to the satisfaction of University Enterprises, Inc. (UEI) and the hiring Agency or Department.

UEI does not allow students to hold more than one UEI Job at a time, or work in more than one account per pay period. UEI employees who are considering leaving their current UEI Student assistant position for a different UEI student assistant position should inform their supervisor in writing and provide at least a week’s notice.

UEI is not a multi-state employer. UEI only employs candidates who live and work in the state of California. If selected for the position, you must reside in California and all work must be performed in the state of California throughout the course of employment.

Prerequisites

Must be a college student attending classes during the regular term (Fall, Spring and Winter, if applicable), at on…