Youth Manager

Company Description The Feathers Association has been creating opportunities for children, young people, and communities for over nine decades. Through youth programs, education, sports, cultural initiatives, and community engagement, the organization offers experiences and support that build confidence and unlock potential. The Feathers Association partners with schools, families, businesses, volunteers, and community groups to ensure opportunity is not limited by circumstance. Every program is driven by a commitment to creating lasting change and a positive legacy for the individuals and communities it serves.

Role Description The Youth Manager is a full-time, on-site role based in the London Area, United Kingdom. This position is responsible for overseeing youth programs, coordinating activities, and ensuring a safe, inclusive, and engaging environment for children and young people. The Youth Manager will lead and supervise staff and volunteers, manage caseloads where necessary, and provide guidance and support to young people facing social or emotional challenges. Day-to-day tasks include planning and delivering sessions, liaising with schools, families, and partner organizations, monitoring program outcomes, and maintaining accurate records and reports. The role also involves identifying emerging needs, contributing to service development, and promoting The Feathers Association’s mission within the local community.

Qualifications

• Supervisory and leadership skills to manage staff, volunteers, and youth activities.
• Social work and case management skills to support young people with varying needs.
• Strong communication skills for engaging effectively with youth, families, schools, and partners.
• Understanding of mental health issues and the ability to respond to wellbeing concerns appropriately.
• Experience working in youth services, community development, or related fields.
• Ability to design, deliver, and evaluate youth programs that are inclusive and outcomes-focused.
• Knowledge of safeguarding practices, child protection policies, and relevant legislation.
• Relevant qualification in social work, youth work, education, psychology, or a related discipline (or equivalent experience).
• Strong organizational and record-keeping skills, with the ability to manage multiple priorities.
• Commitment to equity, diversity, and non-discriminatory practice in all aspects of program delivery.