Manager

Job Overview

We are seeking an experienced, proactive, and result-driven Security Manager to oversee and elevate our day-to-day security operations. In this role, you will be responsible for managing field security personnel, developing and enforcing robust safety protocols, ensuring contract compliance, and maintaining exceptional client relationships.

The ideal candidate possesses strong leadership abilities, extensive knowledge of risk management and emergency response, and a proven track record of operational excellence in the private security industry. If you are a dedicated professional committed to safety, integrity, and operational success, we invite you to apply.

Key Responsibilities

• Operational Leadership & Staff Management
• Supervise, mentor, and evaluate security officers, supervisors, and administrative field staff.
• Manage shift scheduling, post coverage, and emergency site dispatching to ensure 100% contract fulfillment.
• Conduct regular site visits and unannounced quality control inspections across client locations.
• Handle personnel recruitment, onboarding, training, and performance reviews.
• Client Relations & Account Management
• Serve as the primary point of contact for clients regarding security strategies, service quality, and site concerns.
• Conduct regular client check-ins to review service delivery, address feedback, and implement custom security solutions.
• Prepare and present incident reports and operational reviews to client stakeholders.
• Risk Management, Compliance & Protocol
• Assess security risks, vulnerability, and safety hazards across all assigned client sites.
• Develop, update, and implement standard operating procedures (SOPs), emergency action plans, and post orders.
• Ensure strict adherence to local, state, and federal security regulations and licensing requirements.
• Oversee thorough investigations into security breaches, incidents, worker safety issues, or property damage.

Requirements & Qualifications

• Education: High school diploma or GED required; Bachelor’s degree in Criminal Justice, Business Administration, or related field preferred.
• Experience: Minimum of 3–5 years of progressive leadership experience in private security, military, law enforcement, or corporate safety.

Skills & Certifications

• Certifications: Active Security Guard/Manager license [Insert State/Local License if applicable]. First Aid/CPR/AED certification is a plus.
• Technical Skills: Proficiency with guard management software (e.g., TrackTik, Silvertrac), scheduling platforms, and basic office software (MS Office / Google Workspace).
• Communication: Excellent verbal and written communication skills for preparing reports and handling client relations.
• Leadership: Strong crisis management, conflict resolution, and decision-making capabilities under high-pressure situations.

Pay: £37,500.00 per year

Work Location: In person