Program Service Assistant, Senior - Sheriff's Office

General Description

POSTING TYPE: Open for all qualified applicants

DEPARTMENT: Sheriff’s Office

HOURS: Monday-Friday, 8:00 to 4:30

PREFERRED HIRING RANGE: $52,326-$65,408 /annually (Grade 105)

FULL SALARY RANGE: $52,326- $81,760 /annually

LOCATION: Law Enforcement Center, Hastings

UNION: None

CLOSE DATE: 4:30 p.m. on 1029/2026

Senior Program Service Assistants work in Operations in Hastings. Staff in this classification perform complex level word processing duties and the ability to access/navigate various computer databases and record management systems. Staff work with Sheriff’s Office personnel, other Law Enforcement Agencies, the public, family members of inmates and have the potential of having occasional inmate contact

Dakota County is currently seeking applicants to fill a Senior Program Service Assistant position to work in the Operations Office of the Sheriff’s Office. The successful applicant will have a positive attitude, be reliable, organized, have excellent client-facing communication skills, and experience working in a fast-paced office. Program Services Assistants must be able to operate effectively with little or no supervision and manage multiple tasks at one time. If you have these skills and experience, we’d be excited to talk with you! Daily staff will work with Sheriff’s Office personnel, the public, and family members of inmates.

Who We Are

The Dakota County Sheriff’s Office is a place where you can build a career for a lifetime. We will support you and give you meaningful challenges within a culture grounded by personal growth and well-being. We believe in collaboration, growth, diversity, and stability. We hold each other accountable and expect everyone to take an active role in problem-solving and building a culture of hard work and respect. We believe in serving the members of our community by listening, engaging, and collaborating to solve problems and build solutions with dignity and respect. Applicants for this position will be self-starters, honest, ethical, engaging and hold high moral standards. This candidate will be engaging and open to change. In addition, they will seek to solve problems and strive to provide the highest level of customer service possible.

Minimum Qualifications

Need to Have Qualifications:

• High School Diploma or equivalent (G.E.D.) AND Three years of progressively responsible office support experience.

OR

• Associates Degree and One year of progressively responsible office support experience.

OR

• An equivalent combination of education and progressively responsible office support experience to equal or exceed three years.

Nice to Have Qualifications:

• Completed degree in the Office Administration field.
• Progressively responsible programmatic or administrative experience in a government, law enforcement, law office, or courts.
• Experience working with diverse populations or customers with limited English proficiency. Bilingual skills are desirable.

Candidates for employment with Dakota County Sheriff’s Office must be able to comply with Policy 1043.3 which states that non-offensive tattoos which are visible while working are generally allowed. All tattoos must be approved before allowed to be visible. Tattoos may require covering if they are determined to be unsightly, offensive or a job assignment requires it. Visible tattoos on the ears, head, face, neck or any portion of the hand area are prohibited.

• Pursuant to Dakota County Policy, this position is designated as Safety Sensitive. “Safety-sensitive position” means a position, including any supervisory or management position, in which impairment caused by drug, alcohol, or cannabis use would threaten the health and safety of any person as defined in Minnesota Statutes Section 181.950, subdivision 13.

Duties & Responsibilities

These examples do not include all possible tasks in this work and do not limit the assignment of related tasks in any position of this classification. Regular attendance according to the position’s management approved work schedule is required for all positions.

Core Duties of All Senior Program Service Assistant Staff:

1. Handle phone calls and face to face contacts. Respond promptly to general questions/problems within area of responsibility from the public or Office staff in a helpful, timely, and professional manner.

2. Demons…