Senior Director of Product - Digital Commerce and Marketing Technology

Senior Director of Product

Digital Commerce & Marketing Technology

Location: Schaumburg, IL (hybrid preferred: 3 days onsite)

Base salary: $190,000–$220,000

Bonus: 20–30% annual bonus opportunity

The Opportunity

I’m recruiting a Senior Director of Product for an established, growing consumer services company undertaking a significant transformation of its digital commerce, marketing technology, and customer experience capabilities.

This is an opportunity to own the product roadmap and execution across a business where digital customer acquisition is central to revenue generation. The company invests approximately $14 million annually in paid media and operates a sophisticated Salesforce ecosystem spanning Commerce Cloud, Experience Cloud, Data Cloud, Marketing Cloud, and core CRM.

The challenge isn’t simply to implement more technology. It’s to make the existing and emerging capabilities work together to generate revenue, improve conversion, accelerate delivery, and create a better experience for customers and internal teams.

With several major modernization initiatives underway—including digital storefront improvements, customer data and attribution, and marketing technology transformation—leadership needs a product executive who can bring commercial judgment, structure, and execution discipline while challenging assumptions and recommending better solutions.

The Role

Reporting directly to the CMO leading this transformation, you’ll function as a trusted business partner with significant autonomy and responsibility for turning business strategy into a practical, executable technology roadmap.

You’ll own the digital product experience from initial customer engagement through quoting, sales conversion, and operational handoff. The work crosses Marketing, Sales, Engineering, and Operations. Success requires understanding how these functions interact and how product decisions affect revenue, efficiency, and customer experience.

This is a hands-on leadership position. You’ll be expected to get close enough to the platforms, workflows, and technical decisions to ask intelligent questions, challenge proposed solutions, and guide execution. You won’t be expected to write production code.

The Team You’ll Lead

The company is restructuring part of its technical delivery organization and moving engineering capacity from Eastern Europe into Latin America. You’ll initially lead a dedicated nearshore pod of approximately 4–6 engineering and development professionals, with the opportunity to expand to 10–15 as the model matures.

You’ll help establish how the team operates, set priorities, improve delivery quality, and build accountability. The objective is a capable, responsive team that understands the business and delivers solutions without unnecessary bureaucracy or dependence on outside vendors.

What You’ll Own

• Digital product strategy and roadmap: Translate business objectives into prioritized initiatives that improve customer experience, conversion, revenue, and operational performance.

• End-to-end customer experience: Improve digital quoting, checkout, add-on services, sales handoffs, and customer communications, considering downstream workflows and edge cases.

• Marketing technology and commerce: Drive the effective use and evolution of Salesforce Commerce Cloud, Experience Cloud, Data Cloud, Marketing Cloud, and connected systems.

• Requirements and business analysis: Work directly with Marketing, Sales, Operations, and Engineering to uncover the real business requirements before solutions are designed or built.

• Execution and delivery: Lead the nearshore team, improve the speed and quality of delivery, manage competing priorities, and maintain accountability from concept through release.

• Data and revenue performance: Improve customer data reliability, marketing attribution, personalization, and the connection between acquisition spend and business outcomes.

• Cross-functional leadership: Influence senior stakeholders, challenge assumptions, resolve competing priorities, and bring teams together around commercially sound product decisions.

What We’re Looking For

We’re interested in a senior product leader who understands how businesses make money through digital channels and has the experience to convert that understanding into working solutions.

• Significant product management or product leadership experience in digital commerce, customer…