Product Designer, AI and Product Office - Boston, MA or Remote

For our client, we are seeking a Product Designer, AI and Product Office - Boston, MA or Remote to join the team of a leader in the Healthcare space.

This role will shape end-to-end product experiences that support users across complex care settings and digital channels. The designer will help turn AI concepts into practical, user-tested solutions that improve usability, clarity, and trust. This position partners closely with engineering, service design, and other stakeholders to create responsible, accessible, and secure experiences. It also supports internal teams by strengthening AI fluency and helping translate research into decisions.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $112,700 – $193,200 annually

Responsibilities

• Conduct field research by observing and interviewing users in their care settings
• Design end-to-end user experiences across existing channels
• Prototype AI features and test with real users before launch
• Define and measure usability metrics post-launch
• Collaborate with engineering and service design for cohesive product development
• Partner with various stakeholders to ensure responsible and secure designs
• Enhance AI fluency among market teams through training

Qualifications

• 7+ years of product design experience with digital products
• Experience in healthcare or large, complex organizations
• Proven field research experience with users in their environments
• Hands-on experience with AI tools and building prototypes
• Strong writing skills for documentation and decision-making
• Working knowledge of accessibility standards
• Proficiency in design tools like Figma and GitHub

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase options
• 401k contribution
• Flexible remote work options within the U.S.

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.