Senior Consultant Workflow Automation & Agentic AI Consultant

Role Description:

• Business Analysis & Process Understanding: Experience as a BA/Automation Consultant, with the ability to understand operational processes, identify automation opportunities, document business rules and exceptions, and convert business needs into practical automation solutions. Able to own the complete process from requirements gathering through build, UAT, and Prod Release.
• Low-Code / No-Code Solution Development: Hands-on experience designing and implementing workflows with platforms such as n8n, Camunda, Power Automate, UiPath, and independently developing solutions to address business problems.
• Technical & Integration Skills: Working knowledge of JavaScript/Python or similar scripting, APIs, JSON, SQL/databases, Excel, and enterprise tools including Jira and Confluence. Comfortable troubleshooting integrations and creating custom logic when low-code capabilities are insufficient.
• Agentic AI & Intelligent Automation: Practical implementation-level understanding of Agentic AI/LLM frameworks, including agents, tool/function calling, workflow-agent orchestration, structured outputs, and human-in-the-loop scenarios. Understands when deterministic automation is more appropriate than AI-driven decision-making.
• End-to-End Delivery Experience: Hands-on experience delivering automation projects across the full lifecycle: requirement analysis solution design development integration testing exception handling deployment production support, with strong debugging and problem-solving skills.
• Operations & Banking Domain Knowledge: Good understanding of operational processes and controls, preferably within Banking/Financial Services. Exposure to reconciliation, payments, transaction processing, reporting, maker-checker/approvals, exception management, auditability, and operational risk would be advantageous.