Virtual Admin Assistant

About the role

You’ll work directly with the owners and take over day-to-day administrative tasks across HR, rostering, ordering, and reporting for a retail business.

Key responsibilities

• Staff onboarding and compliance: Onboard new staff on Mitti (online training), Tanda (rosters and timesheets), and WhatsApp. Monitor Mitti training and WHS compliance and follow-up with staff.
• Recruitment: Screen resumes, schedule interviews, prepare employment offers, and follow up on onboarding documents.
• Rostering and timesheets: Maintain a 4-week rolling roster, updated every 2 weeks. Fill vacant shifts, communicate with staff, and approve timesheets in Tanda.
• Store monitoring: Check daily store and task checklist photos submitted by staff and follow up when submissions are missing.
• Records and documents: File digital employment documents and update policy documents.
• Ordering and suppliers: Place regular supplier orders, follow up with suppliers, and export purchase invoices from email to Hubdoc.
• Finance and admin: Prepare monthly wholesale invoices and manage community donation requests.
• Reporting: Prepare weekly sales reports covering targets vs. actual, top products, promotion performance vs. last week and last year, and individual team member sales targets.

About you

• Highly organized, reliable, and detail-oriented
• Coachable and eager to learn new systems; full training is provided
• Experience with Tanda, Hubdoc, or similar tools is a plus
• Strong written and spoken English
• Comfortable with computers, email, and spreadsheets (Excel or Google Sheets)
• Previous admin, HR, or VA experience is an advantage but not required
• Stable, high-speed internet connection at home, with a backup connection (e.g., mobile data) preferred

Benefits

• Full-time, permanent work-from-home role
• Paid training before you start with the client
• Government-mandated benefits and contributions
• Ongoing upskilling opportunities
• Schedule aligned with Australian business hours (details discussed at interview)

About us

Mploy Global Business Solutions is hiring a full-time Virtual Assistant to support one of our Australian clients, a retail business.