Forward Deployed Engineer, AI & Agentforce

Why NeuraFlash, Part of Accenture:

At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.

We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.

Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you’re developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you.

In this position, you will join our specialized AI acceleration team to drive compelling, client-facing Agentforce-powered engagements for users and deliver impactful business value to our clients.

Our core engagements encompass three core areas:

• Competitive bake-offs. Partnering with organizations evaluating Agentforce alongside other AI architectures, constructing dynamic agents directly within tight project cycles to incorporate feedback in real time.
• Fast prototypes. Rapidly engineering functional proof-of-value implementations to confirm technical feasibility prior to broader deployment commitments.
• Art-of-the-possible demos. Architecting innovative, unprompted agentic solutions to demonstrate groundbreaking platform capabilities to prospective stakeholders.

This focus centers specifically on rapid execution rather than long-term project delivery or baseline platform development.

Working alongside a Pursuit Architect responsible for qualification, executive alignment, and commercial scope, you will lead and own the technical design, continuous tuning, and direct customer interactions to bring the client’s desired business value. You will directly architect and execute solutions using advanced AI tooling as force multipliers.

To support real-time troubleshooting and active collaboration during client working hours, this role is based in North America, aligned directly with regional client operational schedules. This coverage is essential for maintaining agility across all delivery milestones.

You will have the opportunity to:

• Rapidly construct agentic solutions directly within client environments, translating core requirements into functional architectures-including subagents, deterministic guardrails, dynamic actions, and foundational data models-across condensed delivery cycles.
• Lead recurring technical client engagements, serving as the primary touchpoint to demonstrate progress, incorporate real-time feedback, delineate scope boundaries, and drive iteration throughout the opportunity lifecycle.
• Connect technical delivery directly to strategic business metrics like deflection, handle duration, operational expenses, and user sentiment when presenting solutions to key leadership and non-technical stakeholders.
• Proactively identify delivery bottlenecks, integration constraints, architecture limits, or misalignment among business sponsors, raising visibility early to maintain velocity against aggressive milestone schedules.
• Perform real-time troubleshooting and optimization under tight timeframes to resolve dialogue flow failures, execution bugs, or system logic issues.
• Deliver authoritative live interactive demonstrations, featuring complex Agentforce solutions under active scrutiny.
• Convert technical insights gained from client implementations into reusable soluti…