General Manager

**About Us**

Urban Greens is an innovative salad concept reshaping London’s healthy eating scene. We’re on a mission to change how people think about salads - using only the freshest, most vibrant ingredients to create bowls that are as satisfying as they are nourishing.

We believe that thoughtfully crafted salads can inspire how we eat and how we feel. We’re creators at heart, leading the Salad Revolution and championing quality, sustainability, and flavour in everything we do.

Since opening our first store in 2019, we’ve grown to 6 locations across London - and we’re just getting started. Join us and become part of a company where you can grow, thrive, and help redefine healthy eating for the city.

**About You**

You’re energetic, reliable, and a natural team player. You love creating great experiences for customers and bring a positive spirit to everything you do.

You’re not afraid to get your hands dirty (with clean ingredients!), enjoy variety in your workday, and have a keen eye for detail. You solve problems with a smile and take pride in doing things the right way.

If this sounds like you, you’ll fit right in at Urban Greens.

**About The Role**

Responsibilities As a key leader within our business, you’ll be responsible for overseeing all aspects of store operations, ensuring your team delivers an outstanding experience every day. Your responsibilities will include:

• Take full ownership of your store’s overall performance, driving sales and profitability in line with targets.
• Lead, train, and develop your team, managing day-to-day operations while embedding the culture at every level.
• Ensure exceptional customer service, handling conflict professionally with a customer-first mindset.
• Monitor customer feedback and implement improvements to enhance the dining experience.
• Control all store costs, including cost of goods and labour, to maximise profitability.
• Oversee food quality standards and ensure full compliance with health and safety regulations.
• Monitor supplier performance and evaluate product quality to ensure brand standards are consistently met.
• Manage daily store operations to ensure efficiency, consistency, and high standards of service.
• Foster a positive, high-performing work environment that motivates and retains staff.
• Be an ambassador for everything we stand for, ensuring our brand reputation is upheld at every customer touchpoint.

**About The Pay**

From £32, 000 per annum + bonus

**Our Benefits**

• A generous 50% discount at any Urban Greens location.
• Enjoy a complimentary, healthy meal during every shift.
• 28 days of annual leave.
• Ongoing development and career progression opportunities
• Regular team socials and company-wide events.

**Schedule**

Monday to Friday from 08:00am to 4:00pm.

Weekend availability required.

If this role appeals to you, please go ahead and apply! We look forward to hearing from you :)