Software Engineer (QA Services)

Zions Bancorporation’s Enterprise Technology and Operations (ETO) team is redefining what it means to work for a financial institution. For over 150 years, we have delivered exceptional experiences to our clients and communities. Today, we are accelerating innovation and modernizing technology to build the workforce of the future. Join us and help shape this transformation.

We are seeking a Software Engineer that has in depth knowledge and experience with performance testing tools such as Apache JMeter or LoadRunner to join our QA Services team. This Software Engineer will improve application performance, scalability, and reliability across online and batch processing platforms. This role focuses on 40% Performance Engineering and 60% Application Performance Tuning / Site Reliability Engineering (SRE).

Responsibilities:
Design and execute load, stress, scalability, and endurance tests using JMeter, or LoadRunner.

Analyze application, API, database, and batch processing performance under load.

Identify performance bottlenecks across application, infrastructure, and database layers, and provide recommendations for performance improvements and optimization.

Monitor system health, reliability, and performance using observability platforms such as Grafana, Splunk, or similar tools.

Drive root cause analysis, performance tuning, and resiliency improvements.

Integrate performance testing and monitoring into CI/CD pipelines.

Partner with development and platform teams to ensure applications meet performance, availability, and scalability goals.

Qualifications:
Strong experience with performance testing tools such as Apache JMeter, LoadRunner, etc.

4-5+ years of experience in Performance Engineering, Site Reliability Engineering, Software Engineering, or a related field plus Bachelors degree in Computer Science, Electrical Engineering, Information Systems, or related discipline. A combination of education and experience may meet qualifications.

Experience analyzing performance of REST APIs, SOAP Services, Event-driven systems, Microservices, and Batch processing applications

Strong proficiency in Java, Python, C#, or similar programming languages.

Strong SQL and database performance tuning experience.

Knowledge of Linux, cloud platforms, CI/CD pipelines, DevOps practices, and monitoring/observability tools.

Strong troubleshooting experience (CPU bottlenecks, memory leaks, thread contention, garbage collection issues, database performance problems, network latency issues), performance analysis, and problem-solving skills.

Experience in application performance tuning, reliability engineering, or SRE practices.

Knowledge of distributed systems and modern application architecture.

Preferred Qualifications:
Experience with Kubernetes and containerized workloads

Experience with Google Cloud

Experience implementing SLI/SLO/error budget framework

Experience supporting high-volume enterprise banking or financial systems

Visa Sponsorship:
This position is currently not eligible for employment visa sponsorship (e.g., H-1B visa). This includes, for example, situations where a candidate may have temporary work authorization while enrolled in school or upon graduation (e.g., CPT, OPT) but would need H-1B visa sponsorship within a few years of employment in order to maintain employment eligibility.

Location:
This position has a hybrid work from home schedule with a minimum of three days per week in the office at the new Zions Technology Center in Midvale, UT.

The Zions Technology Center is a 400,000-square-foot technology campus in Midvale, Utah. Located on the former Sharon Steel Mill superfund site, the sustainably built campus is the company’s primary technology and operations center. This modern and environmentally friendly technology center enables Zions to compete for the best technology talent in the state while providing team members with an exceptional work environment with features such as:

Electric vehicle charging stations and close proximity to Historic Gardner Village UTA TRAX station.

At least 75% of the building is powered by on-site renewable solar energy.

Access to outdoor recreation, parks, trails, shareable bikes and locker rooms.

Large modern cafe with a healthy and diverse menu.

Healthy indoor environment with ample natural light and fresh air.

LEED-certified sustainable buildi…