Administrative Assistant / Practice Coordinator

Join Our Growing Therapy Practice as Our First Admin!

Are you an outgoing, detail-oriented, and curious psychology student who wants to make a difference while building experience in mental health? Zoe Rose Therapy specializes in treating anxiety and OCD, and we’re looking for our first admin.

Help Clients Feel Cared for From the First “Hello”

You’ll be the first point of contact for people reaching out for support, and you’ll keep the practice running smoothly behind the scenes so therapy can stay the focus.

Here’s what you’ll enjoy with us:

• $20 per hour, with opportunities for growth
• Part-time: 5-10 hours per week to start, with room to grow
• Fully remote: work from the comfort of your own home
• W-2 employment with paid vacation and sick leave, accruing from day one
• Experience in a specialty mental health practice
• The opportunity to join a growing practice and work directly with the owner from the beginning
• A warm, supportive environment where your role truly makes a difference

You’ll be joining a growing practice that values collaboration, kindness, and connection - for our clients and for you.

Our Vision

We help adolescents and young adults break free from anxiety and OCD, so they can build lives defined by their values, not their fears.

Our Core Values

Authenticity

Evidence with empathy

Grow together

What You’ll Do:

• Client Care: Respond to calls and emails with warmth and professionalism, and help clients book appointments and complete intake forms in Jane App.
• Billing and Admin: Follow up on payments and superbills, keep records organized and accurate, and upload documents securely.
• Marketing and Outreach: Create content for our blog, email newsletter, and social media, and keep our website, Psychology Today profile, and directory listings up to date.
• Hiring Support: Help with recruiting as the practice grows, including posting job listings and scheduling interviews.

To Succeed in This Role:

• You communicate clearly and warmly, and you’re excited to help share the vision of Zoe Rose Therapy.
• You’re organized, detail-oriented, and like thinking ahead.
• You have a passion for helping others, as you will be the primary point of contact for our clients.
• You are able to use technology platforms, such as Google Workspace and Jane App.

Qualifications:

• Currently an undergraduate or graduate student in psychology or a related field
• No prior experience needed. We’ll train you!
• Customer service or front desk experience is a plus, but not required

Skills & Attributes of Our Ideal Candidate:

• Self-motivated, proactive and calm under pressure
• Communicates professionally and compassionately
• Comfortable sharing ideas and feedback to help the practice grow
• Ability to juggle multiple projects at once and meet deadlines
• Tech-savvy, with experience using Google Drive Suite and Gmail
• Knowledge of Jane App is an asset
• Enjoys making things simpler and more organized
• Works well both independently and as part of a growing team

Application Process: Please submit a cover letter with your application.

For more info on our practice, check out our website: www.zoerosetherapy.com

Accommodations available upon request.

Email: [email protected]

Pay: $20.00 per hour

Expected hours: 5.0 – 10.0 per week

Benefits:

• Paid time off

Application Question(s):

• Are you currently pursuing or have you completed a degree in psychology or a related field?

Work Location: Remote