Crypto Product Manager - Executive Director

Chicago, IL

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm’s employees serve clients worldwide including corporations, governments, and individuals from more than 1,200 offices in 43 countries. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence, and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

Wealth Management (WM) Platforms manages industry-leading platforms, across all WM channels and client segments, to provide a unified digital experience, unlock growth, and deliver efficiencies for Advisors, Clients, and Institutions. WM Platforms consists of ten teams including: Digital Assets & Data Platforms, Digital Client Experience & Platforms, Digital Trading & Investing, Field Experience & Platforms, UX Design & Research, WM Artificial Intelligence, WM Strategic Solutions, Workplace Platforms, WM Platforms Risk, and the WM Platforms Chief Operating Office.

Digital Trading & Investing manages the trading, investing, & research experiences for self-directed platforms (E*TRADE, MSO & Power E*TRADE). Responsible for the E*TRADE retail education team as well as financial products including equities, options, futures, fixed income & more. The team serves all self-directed clients, from highly sophisticated traders to long-term investors

The Crypto Product Manager is accountable for leading the end-to-end delivery of a strategic digital asset and cryptocurrency initiative. The role translates business strategy into an executable roadmap, coordinates work across Product, Engineering, Operations, Risk, Legal, Compliance, Finance, and external partners, and ensures the platform is launched and operated with appropriate controls. This leader serves as the central point of accountability for scope, priorities, dependencies, decisions, risks, and executive communication.

Key Responsibilities

• Program leadership: Own the integrated program plan from strategy and design through build, launch, stabilization, and ongoing enhancement.
• Product and business direction: Define business requirements, customer journeys, operating assumptions, and prioritized capabilities in partnership with product leaders and subject-matter experts.
• Cross-functional execution: Align Product, Engineering, Operations, Risk, Legal, Compliance, Finance, Audit, and other stakeholders around milestones, deliverables, ownership, and decisions.
• Governance and executive communication: Establish effective forums, decision rights, status reporting, and escalation paths; provide clear updates on progress, tradeoffs, risks, and resource needs.
• Risk and controls: Embed regulatory, compliance, operational, technology, fraud, financial-crime, and third-party requirements into the program design and delivery plan.
• Third-party management: Coordinate with vendors and market partners, oversee dependencies and service readiness, and drive resolution of performance, integration, and production issues.
• Operational readiness: Ensure procedures, staffing, support models, monitoring, incident management, reconciliations, controls, and management reporting are in place before launch.
• Issue resolution: Lead rapid, fact-based resolution of blockers and production incidents, clarify accountability, and drive corrective and preventive actions to completion.
• Delivery discipline: Manage scope, budget, timelines, resources, dependencies, and change control while maintaining focus on critical outcomes.
• Continuous improvement: Use customer, operational, risk, and performance data to identify enhancements and strengthen the platform after launch.

Leadership Expectations

• Create clarity in a complex, fast-moving, and highly regulated environment.
• Influence senior leaders and partner teams without relying solely on direct authority.
• Balance speed to market with sustainable controls, operational resilience, and customer protection.
• Make timely decisions, surface tradeoffs early, and maintain accoun…